• Perform Tier II Network support to the MasterCard business.
• Provide Network support to project teams in support of infrastructure deliverables.
• Perform proactive network analysis to ensure network integrity and performance is in an optimal state.
• Create or update documentation to support the environment as required.
• Plan, coordinate and implement changes to the network following our internal change control process.
• Produce reports in support of any issues resolved or progressed by you.
• Some on-call responsibility and occasional off hours work required.

Knowledge / Experience in some or all of the following is required:

• Deep understanding of BGP, IBGP, OSPF routing protocols
• Knowledge of Arista routers and switches.
• Knowledge of VXLAN.
• Cisco routers/switches, ASR, ISR, Nexus 5K, 7K, 6k, 9K, 3540, 3850.
• Firewalls, Checkpoint, Cisco ASA and Palo Alto.
• Palo Alto Global Protect, supporting cloud infra upgrades and vpn issues for remote workers.
• SDWAN practical exposure in supporting and maintaining SDWAN infrastructure.
• Aruba Wifi WAN deployments (Aruba Certified, ACSP, ACMA, ACMP, ACDX).
• Cisco Wifi enterprise global deployments (support experience of ISE, Flex, AP, WLC, Prime, MSE).
• WAN Communications (MPLS/GRE Tunneling)
• Knowledge of working with Teclo carriers in the delivery & maintenance of MPLS/Internet circuits.
• Automation experience, delivering change or provisioning via the use of automation tools (Glueware, Tufin, Checkpoint CDT, Python scripting, Ansible or others).
• Supporting Palo Alto Prisma or Cisco AnyConnect remote VPN services.

Knowledge / Experience desired:

• Network Appliances, Tipping point, Netscout, Fireeye, bluecoat, taps.
• Experience in working with file transfer protocols, Connect Direct & SFTP.
• Experience in Payments / Fintech industry in support of authorization traffic or file transmissions.
• Experience in working with an OCC or NOC in support of Incident calls.
• Basic UNIX\Linux scripting skills.
• Use of a variety of network monitoring tools.
• Experience of Batch\job scheduling applications (TWS).
• Knowledge of tandem \ mainframe technology.
• Open, bare metal, whitebox, greybox Switching.
• Knowledge and experience of using Esxi based solutions.

• Demonstrated strong knowledge levels and experience in a Network Infrastructure Delivery environment. Experience in payments industry is a plus.
• Strong Communication and documentation skills.
• Strong analytical/problem solving skills with troubleshooting experience in a pressured environment.
• Experience in operating under a global follow the sun model.
• Must be able to work individually and as part of a team.
• Flexible and Self motivated
• Willing and able to adapt to legacy and new technologies.
• Fluent in English.