Operations/ Management

Ops Professional MKTS - Corporate Actions

Role Description:

An exciting opportunity has become available within the EMEA Asset Services department. The department is responsible for the management of Voluntary and Mandatory Corporate Action events within EMEA markets. Dublin Asset Services is a globally aligned function reporting to the Global Head of Asset Services. The department works closely with colleagues in London, US and Asia Asset Services. Asset Services play an important role in the life cycle of a trade and they work closely with other Operational teams and external parties to ensure risk on corporate actions is managed effectively.


This role offers direct interactions with a variety of different lines of business (including Prime Broker, Equity Trading, Swaps, Stock Loan and Custody) and as such the ability to build and retain good relationships with these stakeholders is important. The role calls for an enthusiastic, attention to detail drive analytical thinker who has strong leadership skills.

 

Responsibilities Include:

• Strong, influential communicator.
• Analytical thinker who has the ability to solve problems.
• Ability to proactively escalate issues and manage risk.
• Understand & correctly interpret information on corporate action events received from various data sources.
• Lead diverse teams.
• Ensure that team reconciliation of position and accurately process events is completed on the key processing date.
• Coach and mentor more junior team members.
• Provide feedback for associate evaluations.
• Monitor incoming queries to ensure they are answered accurately and on a timely basis.
• Build and retain good relationships with all key stake holders.
• Identify operational improvements and drive change to implement changes as agreed with management. 
• Timely reconciliations and escalation of risk where necessary.
• Maintain risk within the levels set by the management team.
• Liaising with and resolving asset servicing related queries for clients, internal and external.
• Key Asset Services contact for initiatives/projects.
• Timely management of positions and recovery of funds claimed by Bank of America Merrill Lynch from external counterparties and monitoring of outstanding balances.

Core Skills: 
• Excellent communication skills; both written and verbal. 
• High level of client service skills. 
• Displays a high attention to detail and demonstrates ability to meet deadlines. 
• Ability to  multi-task. 
• Can lead diverse teams. 
• Self motivated & ability to motivate others. 
• Great problem solving and analytical skills. 
• Strong PC skills. 
• A flexible approach to work and the needs of the department. 
• Knowledge of Banking / Financial services industry. 
• Product exposure, Asset Services or Settlements experience beneficial. A track record of supporting product and delivering operational support for a top tier financial institution.

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.