General

UX Research Coordinator

About the Role

We are looking for a responsible and organized person who can keep tabs on many projects, pay close attention to detail, and plan well while accommodating the unexpected, excel at complex organization, problem-solving, multitasking, and building relationships. This is an amazing opportunity to get involved with and learn more about the user experience space.

 

What you will do

  • Partner with UX Researchers to help source participants for research studies
  • Coordinate study logistics, including participant scheduling, and incentive payments.
  • Continually work on and look for ways to improve the research processes 
  • Become familiar with external vendor recruiting agencies and research tools
  • Build effective relationships with participants, researchers and customers 
  • Participate in additional participant sourcing projects such as marketing, event planning, research / planning and social media campaigns
  • Bachelor’s degree or equivalent experience 
  • Minimum of one - two years of professional or intern experience as an assistant / coordinator, or experience in an event planning, coordination or customer facing environment; prior experience assisting a Human Resources and/or Professional Recruiting team preferred
  • Ability to work collaboratively and effectively in a dynamic and fast-paced team environment
  • Excellent oral, and written, communication skills
  • Self-motivated, and able to creatively solve and present good solutions to problems
  • Empathetic, curious, and open-minded
  • Superior time management and organizational skills
  • Exceptional attention to detail
  • Working knowledge of Google suite