We are looking to recruit two dynamic and passionate Trainee Team Leaders who will proactively help lead the Guinness Storehouse Retail team on a daily basis to deliver world-class experiences to all visitors. This traineeship will equip you with the leadership, operational experience and bespoke developmental opportunities to shape your future. 

You will support the Retail Management team in delivering inspirational and motivating leadership to our large team on a daily basis with the aim of delivering exceptional customer service and creating engaging and bespoke retail experiences for all visitors. This will involve promoting a customer first mindset in order to generate enthusiasm for delivering excellent customer service and to ensure all are acting as ambassadors for Guinness and our Brand Home. You will also be actively involved in the staffs training, development and offering coaching, while looking for ways of continuous improvement to ensure we are always market leading.  

This traineeship will also give you exposure to running operations within our retail space. You will be trained up in the opening and closing procedures, contributing to the performance of the different product offerings in the store and manage the profit and margins. This will give you the opportunity to become a trained expert in this field.  

This traineeship will require weekend and evening work. 

This really is the dream position for someone who is looking to accelerate their career and join us on our journey of creating world-class experiences for our guests.  

You will hold a passion and desire for customer service, with previous experience working in a retail environment. Along with this, you will show inspirational leadership traits being able to motivate a team. You will also hold the ability to effectively build strong working relationships with colleagues as well as internal and external stakeholders.  

This traineeship will equip you with further training, development and opportunities to further your career and skillset. We are just looking for individuals hungry to shape their future.  

Celebrating our inclusive and diverse culture is core to our purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for our Brand Homes to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which Diageo operates and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.