Technical Lead/ Manager

Service Delivery Engineer - Integration

EXPERIENCE

  • The successful candidate should have minimum 4+ years of Integration Scenario/Interface development experience in SAP Cloud Platform Integration, SAP Process Integration/Orchestration and OData provisioning
  • Good knowledge of SAP API Management
  • The candidate should be able to debug the configuration issues of named integration technologies and experienced in optimizing the runtime performance by identifying the bottlenecks & design issues.
  • Minimum 3 full cycle implementation project experience in the above named SAP Integration technologies & end to end integration involving at least two of the SAP SaaS Applications such as Successfactors, Ariba, Concur, Fieldglass, C4C, Commerce etc: 
  • Deliver SAP Max Attention Services / Projects as team member
  • Assume the role of onsite De-Escalation Architect for mission critical services
  • Drive new initiatives and activities as part of the CoE
  • Multiply expertise in the team with knowledge sharing.
  • Develop and execute service and de-escalation plans for critical customers
  • Identifies top issues of engagements at critical customers and bridge the gaps
  • To meet the challenging requirements, you should be a quick learner with strong analytical skills.
  • You should also be creative, open minded and possess the ability to communicate and convince others of the correct action plan based on technical facts and details.
  • Candidates should be able to communicate and articulate at an executive management level for technical action plans and resolutions for escalated issues and be able to multi-task and manage a constant workload with extended hours. 

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates migQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.ht be required to undergo a background verification with an external vendor.