Technical Lead/ Manager

Service Delivery Engineer - BTP Platform & Extensions

Within this role you will:

Work within a dynamic team environment covering SAP’s Business Technology Platform (BTP) with a focus on Extensibility and Innovation.

  • Deliver both onsite and remote services from the Premium Engagement portfolio to some of SAPs biggest customers around the world.
  • Empower customers with hands on, face-to-face workshops covering SAP’s BTP and innovation topics.
  • Participate in design thinking and exploratory workshops with customers to validate, criticize and ultimately realize ideas and use cases for innovation.
  • Assume the role of De-Escalation Architect for mission critical or business down scenarios.
  • Act as trusted advisor to our biggest customers and guide them through their implementation projects in the cloud and innovation space.
  • Support development, proof of concept and configuration services for the Business Technology Platform.
  • Drive new initiatives to increase our knowledge and footprint with new products and technologies in an ever-changing cloud world.
  • Identify opportunities to increase SAPs involvement with a customer and position services to fill these gaps and meet the customers need

About the team:        

The successful candidate will join the Platform & Extensions team within the Center of Expertise in SAP Dublin. The team is primarily focused on Premium Engagement delivery in the BTP and Innovation Space with a focus on both project work and service delivery. AI Business Services, Intelligent Robotic process automation and conversational AI are some of the products our team are accelerating in within the Business Technology platform. The Center of Expertise is a diverse organisation which helps our customers run better and supports every aspect of end-to-end SAP implementations. CoE Ireland is spread across 26 teams covering all SAP product and technical/functional areas.

Experience:    

We are looking for self-driven and highly motivated technical specialists with a relevant Honours Degree who want to work in a fast pace, agile environment delivering technical services and development projects for our customers around the globe.

The ideal candidate will have:

  • Degree in Computer Science / IT / Engineering related field.
  • Solid experience in software development/consulting working in a dynamic team environment.
  • Experience with SAP Business Technology Platform (BTP) or Cloud Foundry Runtime and knowledge of the capabilities of the platform. 
  • Hands on development experience with Java, JavaScript/Ui5, Node.js or ABAP. 
  • Experience with the SAP Extension Suite including services such as Workflow Management, Identity Authentication, Alert Notification and other Development Efficiency services.
  • Knowledge of Side-by-Side extensibility concepts with hands on experience building extensions to SAP LoB solutions.
  • Experience with SAP Conversational AI or iRPA is desirable
  • Hands on experience with the SAP Business Application Studio 
  • Experience with the Cloud Application Programming Model (CAP) or the Restful ABAP Programming model (RAP) is desirable
  • Strong business acumen, customer facing experience, and presentation skills.
  • Excellent communication skills with English (Fluent), both written and spoken