Technical Lead/ Manager

Senior Service Delivery Engineer - SAP Integration Technologies

ABOUT THE TEAM

Center of Expertise (CoE) Ireland focuses on value management for our customers, helping them increase the value of their SAP solutions and master their digital transformation journey, powered by SAP S/4HANA and SAP Cloud solutions.

WITHIN THIS ROLE YOU WILL:

The following is an outline of the main tasks & responsibilities involved in this role as a subject matter expert of SAP Integration Technologies namely SAP Cloud Platform Integration (SCPI), Process Integration (PI) / Process Orchestration (PO), SAP Cloud Platform API Management / Workflow / Business Rules.

  • Accountable for critical projects & deliver SAP Max Attention Services as lead / Architect
  • Adapt standard service offerings to customer’s individual needs
  • Define & lead service and de-escalation plans for critical customers
  • Multiply expertise in the team with knowledge sharing as well as coaching senior members.
  • Support our customers in their transformation journey with our service portfolio

It will be your responsibility to mentor & act as the lead driver in the most critical issues. Candidates should be able to communicate & articulate at an executive management level for technical action plans & resolutions for escalated issues & be able to multi-task & manage a constant workload with extended hours. The candidate will be required to support our customers in their transformation journey as an Architect by specifically embracing New Max Attention support model.

EXPERIENCE

  • The successful candidate should have minimum 12+ years of Integration Scenario/Interface development experience in SAP Cloud Platform Integration, SAP Process Integration/Orchestration and OData provisioning. Solid working knowledge in SAP API Management.
  • The candidate should have architected at least 4 Integration Projects and should be able to thoroughly assess Integration Architecture & propose target architecture depending on the requirement.
  • The candidate must have minimum 6 full cycle implementation project experience in the above named SAP Integration technologies & end to end integration involving at least 3 of the SAP SaaS Applications such as Successfactors, Ariba, Concur, Fieldglass, C4C, Commerce etc: