Technical Lead/ Manager

Senior Service Delivery Engineer - Retail

WITHIN THIS ROLE YOU WILL:

Work within a dynamic team environment covering SAP Retail and ‘Order to Cash’ topics with a focus on building Intelligent Enterprise:

  • Deliver both onsite and remote services from the Premium Engagement portfolio to some of SAPs biggest customers around the world.
  • Empower customers with hands on, face-to-face workshops covering SAP Retail and ‘Lead to Cash’ and innovation topics.
  • Participate in design thinking and exploratory workshops with customers to validate, criticize and ultimately realize ideas and use cases for realizing Intelligent Enterprise.
  • Assume the role of De-Escalation Architect for mission critical or business down scenarios.
  • Act as trusted advisor to our biggest customers and guide them through their implementation projects in the Hybrid and innovation space.
  • Support development, proof of concept and configuration services for SAP Retail customers
  • You analyse business processes, needs and goals of the customer
  • Drive new initiatives to increase our knowledge and footprint with new products and technologies in an ever-changing Hybrid world.
  • Identify opportunities to increase SAPs involvement with a customer and position services to fill these gaps and meet the customers need

ABOUT THE TEAM

Centre of Expertise (CoE) Ireland focuses on value management for our customers, helping them increase the value of their SAP solutions and master their digital transformation journey, powered by SAP S/4HANA and SAP Hybrid solutions.

  • 3+ years’ experience as a Java software engineer
  • Excellent communication & collaboration skills
  • Experience EXPERIENCE 
  • Degree in Computer Science / IT / Engineering related field.
  • 3-5 years’ experience in software consulting/ development/ advisory services, working in a dynamic team environment.
  • Strong analytical skills & expertise in applying software engineering principles; OO design principles
  • Understanding and attitude to work in Agile Software processes
  • Strong business acumen, customer facing experience, and presentation skills.
  • Excellent communication skills with English (Fluent) and ideally another European Language, both written and spoken
  • Successful track record of implementing/supporting IS Retail with experience in one or more of the following;
    • Retail Master Data
    • SAP Point of Sale Data Management
    • Pricing and Promotions
    • Forecasting and Replenishment
    • Merchandising and Assortment Planning
    • Purchasing - MM
    • Requirements Planning - PP
    • Inventory management and / or Warehouse Management
    • Finance and controlling
    • Strong Retail industry background
    • Good understanding of SAP’s product roadmap for Retail
    • Able to lead workshops with business and IT stakeholders to identify business requirements and define system strategies and design solutions
    • Knowledge of SAP CAR (Customer Activity Repository) will be a plus Complex deployment experience (e.g. global roll-out)
    • Knowledge in SAP AFS and FMS on top will be plus
    • Experience with ABAP Object-Oriented programming and debugging skills, ABAP Enhancements, User Exits, BAdIs
    • IMS/Development/ consulting experience will be an added advantage.
    • Experience with applying Rapid Deployment Solution in functional areaswith building RESTful microservices with Java & Spring Boot
  • Very good working knowledge of relational databases and SQL
  • Track record of producing high quality and testable code

Also Beneficial
•    API testing experience
•    Experience with ELK stack, Grafana & Dynatrace
•    Python development experience
•    Experience working with or building Analytics tools
•    Experience with SAP HANA

•   Knowledge of cloud architectures, development practices and tools

•    Experience with Continuous Delivery in an Agile environment

•    Experience with performance & scalability testingave 2-7 years of experience in some(or all) of the following: SAP Extended Warehouse Management (EWM), implementation experience on versions 9.1 or above, Strong skills in EWM processes like Inbound, outbound and internal WH movements.

  • In addition to that you should have Java / ABAP programming skills including Abap Webdynpro and BRF+ Framework. Integration of SAP TM with S4H / ECC and MDM Catalogs will be added advantage.
  • You have implementation experience in SAP EWM
  • You are willing to travel worldwide
  • You have strong analytical and logical skills
  • You are continuously looking for process optimization and innovation