Role Value Proposition:
The Global Technology & Operations group (GTO) is a diverse team of engineers, developers, business analysts, and project managers with the freedom to create innovative solutions to address core business challenges within MetLife. GTO’s strategy is to deliver a differentiated customer experience and increase MetLife’s operating leverage.
The Senior QA Project Lead will:
Manage project quality assurance efforts across multiple products, projects, countries and applications. Collaborate with project teams to define Test Strategy and build project Test Plans. Ensure quality control of project output and applications. Experienced leader in Agile and DevOps methodologies and also in traditional Waterfall Project methodology. Ability to work collaboratively with UAT Test Management to deliver overall product quality.
Key Relationships:
Reports to: Application Maintenance & Support Manager
Indirect Reports: 0-8 (FTE & FTC)
Key Stakeholders: AMS, Software Engineering, IT Project Managers, Business System Analysts, country CIOs across EMEA region
Key Responsibilities:
• Responsibility for forecasting and estimation for all projects from inception through to delivery including engagement of external vendors
• Responsibility for leading end to end quality assurance engagement for Large Projects
• Responsibility for the management of external Test Vendors throughout the Project Life Cycle to ensure quality outcomes
• Manage medium to large project quality assurance efforts, including intersystem quality assurance efforts and program management of entire portfolios of quality assurance
• Responsible for estimating, planning, managing and status reporting on the quality assurance portion of the software development project
• Validate the work of other quality assurance roles to ensure properly designed test cases and application of appropriate and efficient test analysis, design, and coverage
• Defect trend analysis and root cause analysis
• Facilitate a smooth transition of projects into Production environment
Essential Business Experience and Technical Skills:
• Bachelor s Degree (Level 8) / diploma (or equivalent) in Computer Science, Information Systems, Software Engineering or related field and 10+ years of related experience
• 7+ years related work experience
• MS Office: Word, Excel, Power Point and Access
Key Competencies:
• Project Management
• Communication
• Process management
• Metrics based service delivery
• Problem solving
• Priority setting
• Functional, performance and regression quality assurance
