As a Senior Product Manager on the Growth Onboarding Core & Adoption Backend teams, you will help users new to HubSpot learn how the platform will transform the way they work everyday. A delightful and impactful product-led onboarding is critical to HubSpot success as we scale both in the retail and upmarket segments. We want this position to be the go-to for all things customer onboarding across the organization, but you don’t have to know it all yet. We’ll help you get there! You will lead the development of HubSpot product-led onboarding system.
In this role you’ll get to:
- Own the product strategy and development of HubSpot product-led onboarding system experienced by thousands of users daily.
- Using product experimentation, identify and validate hypotheses towards helping users adopt HubSpot on their own.
- Partner and support other Growth Onboarding and Product teams in their efforts to help users with their onboarding/adoption needs by becoming the go-to expert of HubSpot onboarding
- Connect with the customers to identify insights to drive decisions that will impact the future of onboarding in all parts of our platform.
- Utilize research and analytics to build delightful and innovative products that continue to delight customers
We are looking for people who have:
- Successfully shipped products and who have partnered with with engineers, designers, and other product leaders to drive product improvement and new features
- Experience in Product Growth is a plus
- A data- and hypothesis-driven approach to problem solving
- A creative approach to connecting customer feedback to product development
- Experience leading through influence, won’t hesitate to ask for and offer help and thrive in a results-driven culture
