As a Senior Manager of the SRE team your responsibilities will be:
- Team management, career development, project prioritization and performance review.
- Drive a culture of intolerance to manual activities that promotes automation efforts.
- Drive initiatives with partner teams to improve the reliability of the infrastructure.
- Act as crisis management to orchestrate actions towards sustainable solutions.
- Analysis and evaluation of existing processes to drive continuous improvement and efficiencies.
- Provide training and support to partner teams that interface with SRE.
- Onboarding of new hires to enable their success in their roles.
- Onboarding of new technologies, systems and automation into the team.
- Ability to work second or third shift which cover one weekend day.
To be successful in this role you have:
- Hands-on technical skills in Linux, databases, systems and coding.
- Experience in team management.
- Design and implementation of monitoring solutions for large and scalable environments.
- Experience with cloud operations, follow-the-sun and geographic distributed teams.
- Experience working in software, platform and infrastructure delivered as a service.
- Knowledge of principles and methods involving ITIL v3.
- Outstanding interpersonal skills and strong communication skills, both written and verbal.