Technical Lead/ Manager

Senior Manager, Incident Response Mgmt

The Senior IR Manager is a critical role that oversees two of four globally distributed incident response teams. During P1 and P0 incidents assumes an incident commander role to oversee the response efforts.

The successful candidate is experienced all aspects of the incident response lifecycle. While not necessarily a technical expert, he/she is adept at managing and enabling technical teams to get the job done. This individual is a skilled communicator, motivated, proactive and prioritizes teamwork and collaboration.

While the scope of engagements is limited to ServiceNow systems and infrastructure, prior experience in security consulting is an asset. The ideal candidate is collaborative, a self-starter, and consummate team player.

  • Has a minimum of 10 years of incident response experience
    • Defending corporate and/or government networks
    • Managing incident response teams
    • Managerial or technical consulting experience
  • Has a track record managing complex security incidents
  • Is eligible for security clearances
  • Consulting experience is a plus
  • Excellent collaboration, written, and documentation skills
  • Deep knowledge of IR processes and best practices
  • Experience leading technical teams
  • Is adept at communicating technical security findings across a broad spectrum of audiences including executive leadership.
  • Has a passion for people management and incident response.