Zendesk is looking for a QA Engineer to join the Sell Experience team! We’re seeking a test engineer to help us ensure quality of core features used by Zendesk Sell customers. Our mission is to make core offering of Zendesk Sell reliable, simple and robust with low-friction delivery process.
Sell Experience team looks after the crucial parts of the Zendesk Sell product - the core of sales domain: contacts, their relations and the sales pipeline. Thousands of sales people depend on these features every day - you can be a part of our journey to make them more productive.
What you will do
- Be the advocate of testing and quality in the team. Mentoring other team members and building quality awareness during all project stages right from the initial feature idea
- Define and automate test scenarios on the level of HTTP API or web browser
- Fix inefficiencies and instabilities in existing test suites
- Refactor and improve existing automated tests for easier maintenance and extension
- Identify scenarios to be tested and be able to manually execute then
- Work with other specialists on best practices, libraries and guidelines for developing integration tests
- Stay on top of the features delivered by other teams to have a broad view on the possible interactions between subsystems
- Improve and monitor our CI pipeline
- You understand the value of test automation, performing manual tests & exploring the product under test
- You are actively investing into learning innovative approaches to testing and current best-practices around quality assurance in software engineering
- You have used different test frameworks and test automation tools for web applications
- You have good programming skills allowing you to create & structure code so that it’s readable by others and easy to extend
- You have experience with a dynamic programming language (e.g. Python or Ruby)
- Code review, continuous integration, short iteration cycles are a part of your DNA
- You are open to giving and receiving constructive feedback in a supportive environment
- You decompose projects into smaller units that can be delivered iteratively
What we offer
Our team consists of passionate people who love what they do. We offer an environment build on trust and transparency. We want everyone to take pride and ownership over parts of the projects that are exiting and provide a lot of opportunity to learn and grow.
You'll be equipped with everything you need to be productive as an engineer and maintain a healthy work-life balance:
- Flexible working hours
- Professional development fund
- Comfortable office, daily catering (once we’re back in the office) or reimbursement of the equipment of your choice for home-office setup
- Premium Medical Insurance (incl. dental care & physiotherapy) as well as Private Life Insurance.
- Working environment that cultivates diversity and inclusion
