Aspira are currently seeking a Programme Manager – Business Change/Readiness Manager. 

This role is part of the Strategy, PMO & Transformation team who deliver a shared service to the organisation across six Centres of Excellence (CoEs) and is accountable for the collaborative delivery of strategic, cross functional programmes and critical projects. 

The role of the Programme Manager is accountable for the delivery of agreed cross-functional strategic programmes and critical project, and this person needs to be comfortable working with Leadership teams. The successful candidate will be capable of end to end delivery of programmes and projects within a fast paced, dynamic environment.

This position is responsible for the delivery of agreed project(s) and/or programme(s), typically on behalf of Commercial Business & Retail Markets, or partnering with CTO on the business readiness elements of CTO projects.

What else it involves …

• Ensuring that programmes meet their time, cost and quality deadlines
• Design, plan and lead the implementation of specific projects and initiatives in support of the company portfolio, identifying and capturing the expected benefits
• Define the roles and responsibilities of programme team and define and track high level & low level programme project plan
•  Co-ordinate the various aspects of project governance, including facilitation of decision making, managing key forums and meetings, tracking and addressing issues and risks, tracking and reporting progress against milestones, budgets and deliverables
• Application and adherence to defined PMO processes, standards & policies (planning & reporting, dependency management, governance, risk & issue management, change control, document management)
• Prepare & deliver presentations to management, programme sponsors, etc
• Evaluates and makes recommendations/decisions based on customer / business impacts and technical options as appropriate.
• Lead cross-functional project teams; allocating and monitoring tasks to ensure effective delivery
• Engage and maintain a collaborative internal customer relationship
• Collaborate with the other CoEs in the department to leverage their shared service skills and capabilities in support of your agreed portfolio (Business impact management, continuous improvement, customer / employee experience, capability and automation)
• Oversee the transition of your portfolio into BAU.

• Experience in telco business change/readiness projects is a must
• Experience preparing the people for business change is essential
• Excellent programme / project management skills, with a significant track record in all aspects of project management and implementation
• Professional programme / project management accreditation (e.g. MSP, PRINCE, PMP)
• Excellent ability to co-ordinate multiple stakeholders, requirements and priorities such that issues and conflicts are successfully resolved
• Ability to establish programme controls and reporting to monitor progress and ensure business cases are delivered
• Outstanding relationship management skills with an ability and willingness to work with, lead and influence, people at all levels across the organisation
• Experience in various tools for management, project planning & time tracking e.g. MS Project, MS Excel, MC Visio
• Impressive communication skills with a keen ability to facilitate, negotiate and resolve conflict
• Drives for results, has a record of success in achieving goals. Highly motivated, committed, energetic about the achievement of priorities
• Customer Focus - takes personal responsibility for meeting/exceeding customer expectations and delivers on promises and commitments