Professional Services Project Manager

Our client is an innovate Irish owned software company with state-of-the-art offices based in Dundalk. This company continue to grow and expand their dynamic team and are currently looking for a Professional Services Project Manager to join them on a permanent basis.

They require experience of ERP project implementations at Enterprise level and a minimum of 3 years’ experience working as Project Manager.

You will manage the delivery of projects with a team of Professional consultants and trainers. It incorporates the day-to-day management of multiple projects and individual tasks to ensure projects are delivered on schedule and on budget in line with customer expectations.

Job Reference: BBBH 20019

What will a Professional Services Project Manager do?

• Creation and implementation of a suitable project SOW, project plan, project execution pipeline and other associated documentation and processes for the professional services team.
• Responsibility for the creation and agreement of Project schedules.
• Control the change management process enabling the effective resource planning, forecasting and budgeting.
• Manage processes for project handovers from sales and to support including milestone definition within the project plan.
• Ensure projects are sufficiently closed out to enable better resource utilization and handover to the support team.
• Ensure that all required documentation and tools are available and accessible to the project implementation team as necessary.
• Ensure project meetings take place at the frequency deemed necessary and customer stakeholders are managed accordingly.
• Managing customers expectation is paramount to the successful delivery of project and essential for overall customer satisfaction.
• Introduce new methods of sharing dependant resources and utilising said resources on single and/or multiple projects.
• Monitoring timesheets and subsequent approval.
• Collaborate with the other team leaders (Development, Sales, Hardware) to allocate resources to projects when required.

What does the Ideal Candidate look like?

• Experience of ERP project implementations at Enterprise level.
• A minimum of 3 years’ experience working as Project Manager.
• Familiar with the concepts of LEAN and Agile methodologies.
• Exposure or qualification in PMP or other recognised project methodology.
• Sound working knowledge of customer and business account practices.
• Excellent customer service and customer facing skills to work alongside customers on and off site.
• Proficient in Microsoft Word, Excel and Project.

Benefits?

• Healthcare.
• Pension Plan.
• Life Assurance.
• Flexible working hour’s & flexible annual leave.
• Wellness Program.
• Exercise Reimbursement.
• State of the Art Workspace & Office.