Product Designer

At Brightflag, we are growing fast and transforming how the legal industry works. The designs and decisions we make daily will have a huge influence on how our 100+ customers’ legal departments work and how they deal with their external law firms.

One of the unique things about Brightflag is our amazing customer service. Our customers love us. As a designer on our product team, you will be expected to meet with customers regularly and use your research skills to determine the underlying needs that they share. Then you will collaborate with your colleagues in the product and engineering team to bring the most desirable, viable and feasible solutions to meet those customer needs. Feel the love come in for just a moment, then it’s on to the next problem.

As an early member of our design team, you will be comfortable working in a start-up environment, where agility and resourcefulness are essential. You will work closely with a Product Owner and Lead Engineer, as well as the full scrum team  to define and solve complex user problems in simple, creative and user-friendly ways. You are a team player, willing to collaborate to understand what you’re solving for and to deliver a product that delivers  the best value for our customers in line with a clear company strategy that you will feel very connected to.

What You Will Be Doing

• We are looking for someone who has previous experience of designing B2B SaaS software that solves complex business problems and incorporates multiple workflows, ideally within the enterprise space.
  
  As a designer on the Brightflag Product Team, you will constantly collaborate in the full design lifecycle. That means:
  • Consulting with internal stakeholders to recruit customers for research
  • Meeting with customers to gather research insights
  • Synthesizing insights into requirements and defining the real problems to solve
  • Sketching, prototyping and iterating on product ideas for review by engineering, internal stakeholders and selected customers
  • Deciding what to track in analytics—so that we can know what’s working well
  • Iterating and improving the design based on analytics, user feedback, and further research

Location & Eligibility

This role offers a flexible work location across Ireland. Whether that be in the office (when public health guidelines allow), remote from anywhere in Ireland, or a mix of office/remote work in Ireland, you choose what works best for your lifestyle. 

Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. 

About Brightflag

Hello, We’re Brightflag - one of the fastest-growing tech startups in the legal world. We've recently announced the completion of a $28 million growth equity investment to continue our mission to transform legal operations. 

Our AI software combined with a best-in-class Customer Success team empowers corporate legal teams to do better, no matter the starting point. Our SaaS platform was the first to apply artificial intelligence and machine learning to legal operations management and has invested more than 100,000+ hours in its development. Using Brightflag, corporate legal teams achieve visibility into their operations, streamline internal workflows, and engage with outside counsel more efficiently. 

Who You Are
To be successful in the role, you need:

• Experience of the design lifecycle described above, with a real desire to learn more and raise your game
• 3+ years experience delivering features in web-based software applications — B2B SaaS a plus
• 3+ years experience working closely and collaboratively with engineers and product managers in a scrum Agile environment
• A strong base in beautiful UI and UX design — of course
• Experience in creating wireframes, user flows, and high-fidelity mock-ups
• Proficiency in Figma or other visual design and wireframing tools — we use Figma
• Proficiency in customer interaction and usage tracking tools such as Google Analytics
• You are an excellent communicator of design work and your rationale behind proposals

The following are a bonus!

• Please apply with your CV and a portfolio that showcases your work, provides detail of your role on projects and clearly outlines the problems you were tackling with your design work

• A huge opportunity to make a real impact, to shape what we do and where we are going.
• The exposure and challenge you need to learn, grow and progress your career in a rapidly growing scale-up.
• Complex technical and business problems to solve and the trust and autonomy you need to go and solve them.
• A sound, helpful team, in a friendly, values-driven and inclusive environment.
• Competitive salary. 
• Share options.
• 25 days holidays + 4 company ‘Reset’ days throughout the year.
• Comprehensive health insurance.
• Fully flexible work location and work patterns so you can balance life at home with life at work.  
• Learning subsidy of €2,000 annually, to spend as you wish, plus study and examination leave where applicable. Our ‘bookworm’ program also enables you to order a book a month.. on us!
• Access to Pluralsight - the on demand learning platform for tech teams.
• The Tax-Saver or Cycle-to-Work Scheme.  
• Wellbeing program & stipend.
• Home office set-up supports.