Our Operational Risk team currently work on a diverse range of projects and clients. Your role as an Assistant Manager or Manager will focus on the management and delivery of client engagements, as well as business and practice development. In addition to supporting clients from large financial institutions, you will have the opportunity to support clients from a broad range of sectors such as Information and Communications Technology (ICT) and the Government and Public sectors. In this role, you will develop high-performing people and teams, leading and supporting them to make an impact that matters and setting the direction to deliver exceptional client service.

Responsibilities

The typical duties an Assistant Manager or Manager will be involved in are:

• Delivery of engagements related to the development and implementation of Business Continuity / Operational Resilience frameworks and associated processes including but not limited to; Risk Assessments; Business Impact Analysis; Recovery Strategies, Business Continuity Planning and Testing programmes including scenario testing.
• Delivery of engagements related to the development and implementation of operational risk frameworks and associated processes including but not limited to; Risk and Control Self. Assessments; Risk Events; Scenario Planning; Second Line Assurance; Operational Risk Appetite; Key Risk Indicators and supporting governance structures.
• Assess deficiencies and opportunities to enhance our clients’ operational risk / business continuity / Operational resilience environment and identify any additional points based on your experience.
• Preparation and execution of project plans relating to operational risk engagements
• Presentation to Senior Management either within Deloitte or to our clients with respect to project progress and results.
• Contributing to the development of your own, and the teams, technical acumen through continuous coaching, mentoring and leading of your team whilst on engagements.
• Effective communication with client personnel, as well as Deloitte team members and management team.
• Completion of business and practice development activities such as responding to requests for tenders and identifying and pursuing relevant business opportunities.
• Taking a leading role in internal department initiatives such as training, business development activities, coaching, engagement scheduling and graduate recruitment.

• You will have a minimum of four years’ experience in operational risk.
• Minimum 2.1 honours degree.
• Knowledge of Business Continuity Frameworks and associated processes, including but not limited to; Risk Assessments; Business Impact Analysis; Recovery Strategies, Business Continuity Planning, Crisis Management, Incident Management and Testing programmes including scenario testing.
• Process Mapping and key interdependencies experience.
• Knowledge of technical concepts and relevant industry standards e.g. Basel Principles of Operational Risk, ISO: 22301, ISO: 31000, COSO Enterprise Risk Framework.
• Motivated self-starter with ambition to continue progressing successfully your career.
• Business acumen and insight to be an effective business advisor to clients.
• Experience managing and leading teams effectively.
• Excellent report writing skills.
• Excellent oral and written communication skills.
• Strong commitment to professional and client service excellence.