General

HR Services Data and Systems Lead

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose:

Data and Systems Lead within Vodafone Ireland, ensuring accuracy of all HR data provided to stakeholders, ensuring only relevant data is provided in line with data privacy legislation. Representing the local market in group projects and leading local system changes and implementations. Our team provides first class operational HR service handling HR queries for all Ireland line managers, employees and third parties. supports employee relations cases, manages Payroll and supports the employee’s on-and offboarding experience. You will report directly into the HR Services Manager and sit within a vertical function within Vodafone Group. You will also work closely with the local HR team to provide support to CoE’s and HRBP’s, where required.  
 

Key accountabilities:

Data Management - 

  • Data Lead within Vodafone Ireland, ensuring accuracy of all HR data provided to stakeholders, ensuring only relevant data is provided in line with data privacy legislation, representing the local market in group data projects and leading local system changes and implementations
  • Reporting Lead within Vodafone Ireland to represent the company on Reporting to Vodafone Group and managing the relationship with the SSC Reporting Team
  • Ad hoc operational reports on people data to all stakeholders within the business.  Understand and analyse data requests, to work with stakeholders to provide necessary information in line with data protection.

 

System Management -

  • Lead on HR Services roadmap activity including system implementations, systems testing and change communication to key stakeholders
  • Provide SAP Success Factors technical guidance and expertise to the wider business & HR Communities

 

Compliance and Escalations Management -

  • Ensures full traceability of operational data maintenance through application of SOX processes
  • First escalation point for all HR Operational issues, seeking root cause for all -issues and identifying improved ways of working
     

Knowledge and experience:

We earn customer Loyalty -

  • Manages expectations of customers. Treats everyone as a customer.  
  • Ability to build and sustain effective and mutually beneficial relationships and networks with others.

 

We create the future -

  • Experience in managing process improvement and transformation projects using project management methodologies. 

 

We experiment and learn fast -

  • Ability to continuously challenge the current operation by looking at better ways of serving our customers., not afraid to take risks and makes logical, judgements.

 

We get it done together - 

  • Works collaboratively with other team members.
  • Acts with integrity and gains the trust of others.
  • Takes personal responsibility for his/her part in the team and treats others consistently and fairly.
     
  • Working experience of SAP Success Factors 
  • Project Management
  • Knowledge of HR processes
  • Analytical skills 
  • Must be able to handle complex issues in a professional and sensitive manner
  • Excellent communication skills
  • Competitive Salary
  • Flexible working (times and location) is part of our culture where your hours can facilitate your personal work-life balance
  • Generous Employer Pension contribution
  • Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
  • Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
  • Exclusive Family and Friends Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
  • 23 days annual leave and 3 charity days off – PLUS  a dedicated day off for your birthday
  • Free Parking 
  • Access to our Wellness centre including free access to our Gym, health and wellness centre and external practitioners