Technical Lead/ Manager

Dublin - ICT Technical Manager

Responsibilities

  • Manage effective communications with and among all projects stakeholders
  • Become knowledgeable in all cloud, in-house and interfacing 3rd party software, database and infrastructural components
  • You will be managing our data management service, including data provisioning, project's scope of work and building and maintaining an ongoing ICT managed service for our client
  • Management of our Data and Environments resources, ensuring that activities are overseen and carried out to our client’s satisfaction
  • Work with 3rd party vendors and our client as part of the project delivery, areas responsible e.g. development and test data, lab infrastructure, environments, etc.
  • You will align the managed service with the overall program policies, roadmap, constraints and plans
  • Prioritize tasks and resolves issues/conflicts/escalations
  • Manage requested changes and mitigate all prioritised risks, as necessary
  • Proactively maintain comprehensive, up-to-date project plans, status reports and project documentation
  • Work with service staff toward ensuring that business benefits are achieved from projects
  • Develop strong business relationships with key service leads in the area for which the person has responsibility
  • Collaborate with other ICT units and stakeholders to ensure that projects are delivered in a cohesive and planned manner
  • Maintain a position of audit-readiness at all times
  • Ensure a smooth handover to service management in a timely fashion as part of service introduction within project delivery

 

Qualifications

  • Relevant third level qualification
  • Project management certifications nice to have
  • Cloud certification useful

Skills

  • Effective communication
  • Aptitude to use Jira for task tracking and reporting
  • Ability to create and foster a strong cross functional team, under tight delivery timelines
  • Excellent ambassador for Expleo, promoting the organisation and role modelling our values
  • Database and/or Environments management technical expertise is a plus

Experience

  • Three years of experience in project management domain, with hands-on experience in leading ICT projects, preferably cloud-based, e.g. Microsoft environments, Cisco (Webex, Duo, Umbrella), VMWare WS1 and including office infrastructural hardware
  • Experience of managing 3rd parties and 3rd party delivered services: software, databases and hardware
  • Experience in delivery within an ICT multi-vendor model, and management of interdependencies between vendors
  • Proven ability to create and foster a strong cross functional team, under tight delivery timelines
  • In-depth applied knowledge of standard project management concepts, practices and procedures

Benefits

  • Collaborative working environment – we stand shoulder to shoulder with our clients and ours peers through good times and challenges.
  • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
  • Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
  • Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
  • Always working as one team, our people are not afraid to think big and challenge the status quo