We are currently seeking a talented Developer Support and Operations Engineer to join us as we extend our developer platform and work to scale with our quickly growing development team. This is an exciting opportunity to join a growing organization that truly cares about its people and their personal development. Work with amazing people on an amazing product!

• Work on a cross-functional team to build and improve the ActiveCampaign infrastructure platform and drive a best in class developer experience
• Work with cloud native stack, built on AWS, leveraging technologies like Kubernetes, Istio and Ambassador API Gateway
• Collaborate with various cross functional teams like Security, SRE, DataOps and Product Engineering teams
• Documenting troubleshooting and issue resolution steps
• Investigating and troubleshooting developer issues, and bringing them to resolution as quickly as possible
• Tracking and organizing issues for future trend analysis
• Own and maintain Platform Engineering services such as Ambassador, Envoy and GitLab
• Participate in planning and stand-up meetings

• 2+ years experience building software in typed languages (Java, Go, Typescript) or scripting languages (Bash, Python)
• Go and Bash experience is a plus
• Strong communication skills
• Ability to quickly identify, diagnose, and troubleshoot issues
• Understanding of AWS resources (EKS, EC2, IAM, S3) and Kubernetes (deployments and services)
• Worked with CI/CD tools with an emphasis on building quality code and speed to market
• GitLab experience a plus
• Experience with infrastructure as code tools
• Terraform or Pulumi experience a plus

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. Some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for mediation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.

ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.

Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.