We’re searching for a seasoned, thoughtful, impactful design leader to join our Marketing Hub UX org to mentor, coach, and manage a team of multidisciplinary UX designers as we scale the teams and evolve the product.

HubSpot is at a unique point in our company and product growth where our product success offers stability yet our UX Leadership team is invited to take part in career defining work as they shape the product strategy and build talented, high performing teams.

HubSpot has been a thought leader in the marketing industry for over 15 years, and is known for creating easy to use, consumer grade user experiences that seamlessly fit into a marketers’ day to day, making HubSpot the product that marketers all over the world love and trust. In recent years, the marketing industry has experienced a shift in data privacy, locking down the data that was once used in decision making, measuring impact, and targeting leads.  

What will you work on? 

We are looking for a Design Manager to join our messaging group that is focused on the in-app experiences which help marketers grow their business through personalized, unique and targeted marketing messages. In this role you will have the opportunity to make a dramatic impact as you partner with cross-functional leaders and teams in crafting a long-term vision for how we build a product that continues to evolve the way marketers think about connecting with their customers through the ever changing world of messaging. 

This is a fantastic opportunity for an experienced UX leader who is passionate about building talented teams and leading UX strategy. We value leaders who are not only strong yet empathetic and supportive coaches, but also those who can communicate and influence a large dynamic organization to help bring the team’s ideas to the world. 

Helping Businesses Grow Better

We're helping the actual human people running small and medium-sized companies grow their businesses. From small sales teams, marketing-departments-of-one, and part-time services folks to medium-sized orgs that have their sea legs, we're all about our mission of helping these businesses grow.

We are energized when we see our customers hiring more people, building and selling more products, and helping more and more of their customers succeed using best practices to create a human approach, because we believe in perpetuating practices and approaches to growth that help customers sell, market, and service their customers responsibly, in ways we'd want to experience.

How do we design?

Design at HubSpot is both grounded in experience design fundamentals and a deep belief that small autonomous teams are the best way to get excellent work in customer's hands.

• We value solving for the customer above all else
• We give each designer the responsibility and ownership to chart the course for their designs throughout the product and across teams
• We respect user research and content and work cooperatively with them while designing
• We carefully lead and maintain a high-functioning, usability-centered design system and design language with our front end teammates
• We're embedded on small teams with engineers and product managers in sane sustainable ratios

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot. 

We are looking for people who:

• Have worked closely with product and engineering leaders to establish objectives, high-level strategies, and key results for a group of designers
• Understand how to set designers up to identify and drive impact that is great for our customers and good for business
• Have a developed sense for how to balance speed, quality, and consistency of design 
• Have a sixth sense for how to provide and encourage thoughtful feedback on designs as well as identify overlaps and efficiencies between team member’s projects
• Have extensive experience providing mentorship, goal-setting, growth coaching, and accountability to designers
• Can deliver clear, direct and actionable feedback and won’t shy away from confronting difficult situations or increasing communication when there’s friction or uncertainty
• Collaborate with the other design leaders to develop a product design strategy and convey the strategy to designers and the org in a way that influences execution
• Know how to build a team; how to screen and interview new candidates for your team and other cross-functional teams across the organization
• Understand how to bring a sense of team and mission to the groups you lead and to the broader UX team. This includes being responsible for thoughtful team organization, aligning strengths to problems and providing opportunities for career growth through additional responsibility or potential impact.
• Evangelize product design and research and seek ways to measure the impact of design including educating other stakeholders on the value of user experience.