Technical Lead/ Manager

Business Change Manager

Job Responsibilities

  • Deliver change management activities applying a structured change methodology.
  • Plan, analyse and interpret business information using quantitative and qualitative methods, for impact analysis and business readiness.
  • Develop a clear engagement / communication plan to land the Change, ensuring that we engage through direct and transparent communication.
  • Using appropriate techniques and tools to capture 'as is' processes and working with the business and IT stakeholders to clarify and communicate 'to be' processes.
  • Facilitating workshops and managing follow-up activities for the change management stream.
  • Assist with training to ensure the requirements explained clearly and people are clear on the associated business benefit.
  • Plan and create a programme and project level communication strategy and timeline, aligned with training and Corporate comms.
  • Devise and implement an effective organisational and people strategy plan for transformational change Assist HR understanding of Role Change.
  • Evaluate and measure the success of change management activities to determine any additional requirements whilst tracking and reporting issues.

Experience Required

  • Hands-on experience of Change Management principles and Implementation within the Project Delivery area of a medium to large organisation.
  • Experience capturing and documenting Business Change requirements and create detailed documentation and reports suitable for senior stakeholder consumption.
  • Experience in process and role transition planning and implementation coupled with training needs assessment.
  • In-Depth knowledge of the Change Management process, policies, procedures, and standards with proven experience supporting this process within a large complex organisation.
  • Excellent communication skills with client stakeholders of all levels.
  • Experience using appropriate tools for business process modelling, storyboards, and requirements management/traceability.