Technical Lead/ Manager

BCSC Testing Project Manager Support

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

The BCSC Testing Project Manager will be responsible for understanding, organizing, communicating, documenting, and coordinating all planning and business enablement activities that are supported by the Testing & Monitoring team within the First Line of Defense Business Controls Service Center (FLOD BCSC). These projects will include but are not limited to strategy & transformation, test standup/execution/ reporting, issue management & automation. The individual will need to maintain a strong working relationship with First Line and Second Line teams, individual business units, support teams and Information Technology (IT) to ensure a successful deliverable. This is a high visibility role that involves strong leadership.

 

  • Ability to work with large and diverse teams in multiple locations.
  • Ability to work effectively in a dynamic, fast paced environment within a matrix reporting structure.
  • Manage multiple, complex projects in parallel focusing on on-time delivery.
  • Proactively identify and report on risks, issues and dependencies.
  • Provide regular updates on project status, including a risk assessment and list of outstanding issues. Escalate risks to leadership accordingly.
  • Coordinate with the FLOD-BCSC management team to identify individuals and resources needed to meet project deadlines.
  • Understand who the business is; provides realistic expectations; and actively monitor stakeholder satisfaction.
  • Develop improvements and innovations to enhance timeliness and accuracy of data.
  • Ensure open communication on the project team. Consult and provide advice, facilitate discussions and resolve conflict.
  • Make decisions and take timely independent action in pursuit of priorities.
  • Create clear measures for quality and success of the team.
  • Participate in special projects as needed and perform other duties as assigned.
  • Experience with Traditional Waterfall and Agile Scrum Project Management methodologies.
  • Understanding of database terminology and data warehousing concepts (ETL, data movement, data modeling, machine learning, artificial intelligence)
  • Experience with SQL Server or Notebooks
  • Possess strong presentation and documentation skills. Proficient in PowerPoint, Word and Excel. Smartsheets is preferred.
  • Extensive experience leading global, multi-disciplinary teams in a fast-paced, changing environment.
  • Experience managing the intake and development for Business Intelligence and Data Analytics projects (ie Microstrategy, Tableau)
  • Exceptional problem solving and negotiation skills with the ability to work across organizational boundaries to drive complex delivery challenges.
  • Strong business and technical insight, with the ability to quickly understand and communicate technical ideas and challenges across a broad audience.
  • Strong written and verbal communication skills, with the professional confidence to effectively engage and interact with senior and executive management.
  • Ability to make strong decisions and handle multiple projects under pressure.
  • Ability to direct and motivate others.
  • Ability to focus on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results
  • Self starter, motivated individual who can move a project forward with little direction and/or guidance. Willingness to ask the right questions, engage appropriate points of contact to launch a project from conception into motion.