The appropriate candidate will act as Associate Director (Automation Lead & Product Owner) on the Clinical product team and will be accountable for maximizing the value our automation solutions deliver for our customers.Provide a strategic vision to the team that describes where the clinical product is heading.
- Communicate business goals of the clinical product, in line with the business direction and in combination with the Automation requirements of Ops & change.
- Prioritize all work based on all inputs and business partnership.
- Evaluate the product’s progress at each iteration.
- Proactively work on the product backlog which contains new ideas, process updates, change requests and maintenance work
- Provide direction to the Automation Scrum Teams and make prioritization calls.
- Acts as the primary liaison with the business and proactively anticipate business needs.
- Working with the business and technology teams to support definition of the product roadmap
- Responsible for clinical portfolio reporting within PI / ART / OGA etc.
- Engage with Leadership in the different value streams within the organization to understand the business needs and challenges, educate on the automation teams’ capabilities and technologies available
- Collaborate with other teams to provide a cross functional approach to the business transformation agenda’s at both a value stream and Payment Integrity level
- Maintain an understanding of emerging technologies, research and thought leadership and contribute to ensuring best in class practice within the automation team
- Product Owner qualification and/or practical working experience in a Product Owner capacity
- Proven track record in developing strategic plans and delivering high value automation solutions
- Experience working within an DevOps / Agile Framework (Scrum, LeSS, SAFe, etc.)
- Experience of implementing software or business transformation projects from ideation / requirements through to successful delivery
- Excellent written and verbal communication skills with the ability to convey complex technical concepts to peers and senior management
- Demonstrable track record of effective client and stakeholder communication and management
- Displays an innovative mindset which contributes, promotes, and adopts new ideas and approaches
Preferred Qualifications:
- Knowledge of the US Health Insurance Industry: Claim Adjudication, Payments and Eligibility
- Prior experience with RPA end to end delivery with a market leading RPA platforms: Automation Anywhere, BluePrism and/or UIPath
- Lean process improvement or six sigma qualifications / experience
- Business Analysis experience
- Experienced in the Software Development Lifecycle (SDLC), including Agile methodologies
