Position Description

ESB’s IT Delivery are responsible for the design, delivery and support of all activities associated with ESB’s IT strategy through innovative IT solutions for all businesses. IT’s Project Management Office (PMO) provides a range of project management services to the IT function in ESB as well as to the ESB Business Units.

The BA & Test Services Team, which sits in the PMO, works with external partners to provide a full range of Test and Business Analysis services to IT project teams. These Test Services include Functional Test Management, Functional Testing, Performance Test Management, Performance Testing, Mobile Testing, Test Automation and Quality Reviews. Demand for these services has grown significantly in the past year and we are recruiting Test Professionals with experience in Test Management to work across a range of IT Projects.

The Test Analyst will be responsible for the implementation of the test deliverables on a software delivery project to ensure the overall quality of software deliverables in a timely, and cost effective manner. He/She will also be responsible for preparation, build and exection manual tests.  The Test Analyst may sit within an Agile, or Waterfall delivery team and should be familiar with an at ease working within both methodologies, and their respectives tools.

Key Responsibilities

Responsibilities of this role will include but are not limited to;

• Work closely with other functions within the team such as BA, Functional SMEs, UX Designers, Developers to understand the test scope
• Responsible for Requirement analysis ensuring requirements (or User Stories) coverage from a test perspective through a Requirements Traceability Matrix (RTM), and including test prioritisation and risk evaluation
• Work with Product owner, or BA to define User Story acceptance criteria
• Document and execute test cases utilising ITS Test Management tools e.g. Quality Centre, MS Azure Test Plan
• Implement and manage test plans
• Document defects, and retest fixes
• Analyse and investigate defects found in testing and work to resolve these with the relevant people (testers, Product owners, developers etc.)
• Presentation of Status reports, including Test Exit reports to Business and Project stakeholders across all test phases.
• Identification and escalation of test risks/issues

Knowledge, Skills and Experience

Essential

Applicants should be delivery focussed and have the following demonstrable knowledge skills, and experience:

• Minimum 3 years’ relevant business/IT experience, with at least 1-2 years’ experience of testing software across multiple web browsers and devices
• An eagerness to overcome issues, have some experience troubleshooting and chasing closure of issues and be proactive
• Excellent reporting, analytical and documentation/writing experience
• Demonstrable experience planning, controlling and delivering testing on a number of projects.
• Applicants should have excellent stakeholder management, negotiation and communication skills combined with strong analytical skills.
• Experience in various structured project management techniques (Waterfall & Agile) combined with a knowledge of information systems and technology and the application of these to process improvement projects.

Qualifications

Essential

• Third level qualification in IT / Computing (or equivalent) or equivalent work experience

Desirable

• Experience using HP Quality Centre for Test Management, Azure DevOps Test Plan
• Formal training in software quality e.g. ISTQB, ISEB
• Experience with automation frameworks and creating and running automated scripts