Responsibilities Include:

Exam Management

• Coordinate O&T regulatory interaction activities across EMEA managing team members across the region to ensure consistency and excellence in execution of regulatory deliverables
• Drive the regulatory examination process as a lead or support contact/central point of communication with regulators for examinations and requests – schedule, objectives, etc. Support the definition and communication strategies for regulatory exam management in order to meet Citi’s legal, regulatory and compliance requirements
• Oversee regulatory preparatory activities and provide feedback to management and the team regarding deliverable request and meeting materials
• Provide coaching to the management and team in advance of regulatory exam meetings to ensure consistency, applicability of the message and the materials meet regulatory request/expectations
• Lead the collection, review and delivery of all deliverables and follow-up requests required for successful completion of the examination process
• Anticipate questions and/or concerns that may arise during the examination, be able to ‘connect the dots’ and be able to communicate the ‘big picture’ to both the internal team and the regulators
• Responsible for communicating exam status and updates to  Senior Management and the team 
• If required, responsible for the coordination, development and review regulatory examinations draft responses
• Utilize strong analytical skills to evaluate controls, identify control issues, review project plans and corrective actions to identify missing milestones and tasks. 
• Analyze regulatory requirements and help define and/or validate the controls that address these requirements
• Review relevant regulatory publications and guidelines to determine possible impact on O&T controls and form a view on regulatory expectation to be communicated to senior management
• Provide regional reporting to Senior Management on regulatory focus areas, themes and trends and items for escalation
• As a member of Senior Management Governance committees, ensure appropriate update on O&T regulatory landscape is shared and appropriate escalation of relevant issues

Ongoing Supervisory Activities

• Lead the engagement / attendance at all ongoing Supervisory / Management meetings
• Ability to “connect the dots” from all regulatory interactions, both exams and meetings and apprise management of common themes and new areas of focus
• Participation in periodic briefing / debriefing with other regulatory contacts across Citi to share regulatory points of view
• Coordinate the development and review of required quarterly regulatory status updates
• Monitor status of Regulatory Issue Corrective Action as well as review and provide feedback on evidentiary materials in support of regulatory issue closure
• Analyze regulatory requirements and help define and/or validate the controls that address these requirements

Qualifications:

• 10+ years of relevant experience
• 7 – 10 years experience working in technology risk and / or control functions (such as internal audit) within a financial services organization
• 5 - 7 years experience working with external regulators  or Internal Audit within a financial services organization
• Technical expertise/acumen of distributed, network and mainframe platforms/environments
• Demonstrated leadership and adaptability when facing unique challenges of a dynamic organization
• Strong interpersonal skills, including the ability to partner with others and deal effectively with multiple projects and changing priorities
• Strong analytical and problem solving skills with excellent follow-up and strong attention to detail
• Exemplary written and oral communication skills required, ability to synthesize key messages and “storytell”.
• Experience and ease in interfacing with Senior Management preferred.
• Excellent influencing and negotiation skills and ability to work effectively with all levels of the organization as well as geographically disbursed/matrix teams
• Proven ability to work independently in a fast paced multi-tasking environment

Education:

• Bachelor’s/University degree or equivalent experience