Sales/ Marketing

Senior Product Designer - Consumer

At Phorest we are looking for someone to transform the online booking and shopping experience for millions of our salon clients. Phorest Salon Software powers over 8,000 hair and beauty salons in the UK, Ireland, Germany, Australia, Finland and the USA and the platform processes 7 million appointments a month for hair and beauty consumers. Phorest is the number 1 salon software brand for premium independent salons in those markets. 

As a senior product designer in Phorest you are comfortable leading major product design projects, with little to no guidance. You are comfortable communicating and supporting your ideas on a company-wide level, and enjoy responsibility for significant areas of the product. 

 

Phorest’s Product, Design and Development teams are growing rapidly along with our customer base which will double over the next two years. We are now hitting a stage where we want to scale up even faster to meet the huge opportunities ahead of us. You will play a critical role in that success by joining our consumer tribe. You will be responsible for re-imagining the experience our salons clients have when interacting with Phorest products - online booking, ecommerce, vouchers, payments and more. 

 

You will be working alongside a product manager, a development lead and up to 4 other developers on your tribe. As the senior product designer for our consumer tribe you will be responsible for creating and implementing a design system, style and language that resonates with our salons clients, influencing and shaping all work on consumer facing features. You will collaborate with your tribe and the wider product team to solve customer’s problems in an innovative way.

  • You are able to effectively advocate for immediate peers and those around you
  • You know the difference between opinion and objective critique, and your feedback is actionable and fair.
  • You are efficient and reliable - you do what you say you will do. 
  • You are able to articulate why your product area exists, where it's going and how to get there on a high level. 
  • You’re comfortable to be involved in future-thinking projects, and have experience in bringing these projects to life.
  • You’re comfortable talking to customers, testing prototypes and iterating on designs until you’re confident customers will be happy with your solutions.
  • You’re comfortable with the responsibility of designing new features from initial discovery phase right through to shipping, while shaping a new interaction and visual design system, to be applied to both new and existing features.
  • You have a passion for helping to mentor and guide more junior members of the design team.
  • You like to challenge assumptions. While Phorest has a wealth of industry experience to tap into, with fresh eyes you will still want to validate ideas with our customers, many of which are right on our doorstep, or accessible through our very active community.
  • You’re comfortable presenting your ideas and solutions both internally to other teams and externally to clients and stakeholders.
  • Your wellbeing is important to us - we provide private healthcare, an employee assistance program and a free online GP service (WebDoc). 
  • As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection. 
  • We help you travel by providing a bike to work scheme as well as tax saver transport tickets. 
  • We care for your family and provide Enhanced Maternity and Paternity benefits. 
  • We grow our own timber! We provide a great learning environment including an extensive onboarding program.
  • Career development is important to us. We even have our own in-house Learning and Development / Business coach and many online resources including LinkedIn learning. 
  • We don’t believe in formal dress codes. We prefer business casual. 
  • We understand work/life balance is so important. We offer flexibility around working in the office or remotely. If you do want to join us in our office, we have an excellent city centre location which you can easily get to from all parts of the city.