Our work at Hach ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better—faster, simpler, greener, and more informative. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining.

You’ll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you’ll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.

Hach is proud to be one of Danaher's Water Quality companies. Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
The successful candidate will work on enhancing global CRM activities, supporting the implementation of new features and functionalities on our Salesforce platform, manage customer requests and solve customer problems by providing a strong customer focus, applying analytical skills and being solution oriented. This position will help to implement our requirements in the system, customize and modify the system to meet our company needs and support our business processes.

This position can be hybrid or remote.

Responsibilities:

• Define project scope and document business requirements
• Design technical specifications, leveraging best practices and minimizing the need for custom coding
• Provide internal CRM consulting, analyze data and processes to improve the business process to driving growth
• Configure and customize our Salesforce platform to meet the internal customer requirements
• Automate processes using Salesforce automation tools, such as Flows, Process Builder, Workflows, Formulas, Assignment Rules
• Create test scenarios and do solution testing  
• Functional and technical CRM support as well as troubleshooting of (integration) issues
• Support the set up of integrations to existing business systems
• Project management and project documentation

• BA or BS degree in a technically related field or equivalent technical work experience
• Mininum 3+ years proven experience designing and developing effective and efficient technology solutions using Salesforce CRM application
• Experience as Salesforce administrator, consultant or developer with strong knowledge of administration and configuration possibilities
• Salesforce Development (APEX, Visualforce, Lightning Web Components, etc.) experience preferred
• ServiceMax experience a plus
• Salesforce certification(s) a plus
• Successful project management experience
• Proven effectiveness in working with other associates in a global cross-functional team
• Capability to analyze and evaluate complex business processes
• High degree of independence and self-initiative
• Good time management and working structure
• Good English skills, German a plus
• Occasional willingness to travel