Analyst(Data/ Business/ Application)

Senior Business Analyst

Optum, the fast growing part of UnitedHealth Group, is a leading information and technology-enabled health services business. Our teams are dedicated to modernizing the health care system and improving the lives of people and communities.

Serving virtually every dimension of the health system, we work with a diverse set of clients across 150 countries – from those who diagnose and treat patients to those who pay for care, deliver health services, and those who supply the cures. Optum maintains operations across North America, South America, Europe, Asia Pacific and the Middle East. Our innovative partnerships provide technology and tools that enable unprecedented collaboration and efficiency. As a result, we can tap into valuable health care data to uncover insights and develop strategies for better care at lower costs.


About the Role:

This role is primarily responsible for supporting the Claims Services & Solutions business as part of a Business Planning team with one other person.  This team sits within a wider Business Planning, OpEx & Insight team of ten people.  Although these are distinct teams, there is synergy between them and the successful candidate will be required to understand these synergies & develop them further.


Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Letterkenny office and telecommuting from a home-based office.


Primary Responsibilities:

  • Collaboration across the Business Planning, OpEx & Insight team as well as with business stakeholders across the wider Claims Services & Solutions team.  The successful candidate will be required to demonstrate a strong team ethos and strong communication skills – both written and verbal.
  • Periodical development of Census, Capacity Planning Metrics & India Partner invoicing – ensuring accuracy, timeliness and an ability to identify any trends, variances or anomalies and communicate on these accordingly.
  • Quarterly Business and Financial Forecasting through extensive use of predictive modelling.  These will need to be understood in terms of run rates / cause & effect, prepared accurately and timely and well communicated to senior leadership.
  • Close working relationship with our Business Insight team, ensuring our Business Planning metrics on Daily Dashboard & Monthly Remediation Deck are accurate, timely and trends/variances/anomalies are understood and explained.
  • Close working relationship with our India Partner Management team, ensuring we are aligned on performance metrics & invoicing (volumes/rates/cost) as well as being a supportive business partner to this area as & when they have specific requests.

Required Qualifications:

  • Undergraduate degree or equivalent experience
  • Proficient/Advanced in MS applications – Excel, Word, PowerPoint, Access, Visio
  • Business Modelling experience
  • Trend & Variance Analysis experience
  • Business &/or Financial Planning / Forecasting experience

Preferred Qualifications:

  • Experience in any of the following areas;
    • Accounting / Finance
    • Project Management
    • Lean Six Sigma Process Improvement
  • Experience in leading people
  • Proficient in Alteryx &/or Tableau
  • Experience in developing CBA’s (Cost Benefit Analysis)
  • Claim Processing experience