The Role: 

Guidewire’s Services Centre was established to help meet a growing global customer demand for expertise in implementing Guidewire’s products, currently being used by customers who are household names globally.  

Our Senior Business Analysts work with a team of Guidewire consultants on a specific customer project working towards its successful delivery. The Business Analyst role is essential in ensuring the success of our projects as they ensure that the configured solution meets the customers primary business objectives. 

The types of projects you will work on will be wide ranging, from new core/portals/data product implementations to upgrades, data migrations and reporting. As you gain Guidewire project experience there will be future opportunities for you to specialize in specific project types, work with different customers from various countries and in different lines of the industry. 

Given the size and complexity of a Guidewire implementation project, many considerations come into play over the life of the project, potentially leading to a solution that differs from the original intentions. Business Analysts are responsible for enabling customers to understand what our products can offer them, and act as the bridge between the customer and our implementation teams. They are also product experts who can make certain that the end product is still in line with Guidewire Cloud standards and the original business objectives. 

The ideal candidate will form a core part of a Guidewire Development Services team, working with technical consultants, project managers, quality analysts and domain specialists to ensure that we deliver value to our customers and deliver an outstanding insurance cloud platform.

Key Responsibilities:

• Work directly with our customers to understand their business objectives and needs and work with the Guidewire Delivery Team to achieve this.
• Implementing standardized solutions and maximizing value of delivered solutions.
• Comfort being in a multifaceted role that is not always fully defined and that will mature with our solution offerings
• Provide guidance to customers on how to best use Guidewire applications and technology to meet customer defined business goals and objectives.
• Building a strong working relationship with both customers and your own team, use this relationship to influence and advise customers to ensure they get maximum value from our products.
• Adhere to our core principles of integrity, rationality, and collegiality.

• Preference given to candidates that have proven track record working as a business analyst or similar role.
• Ideally candidates would have experience working in the insurance or financial services industry but this is not required.
• Strong communication, interpersonal skills and team focus.
• Software development life-cycle exposure (AGILE) preferred.
• Experience working with customers and technical delivery teams.