Job Description Summary:

The Risk and Compliance Program and Measurement – Risk and Process Mapping team is part of the Global Risk and Compliance Program Enablement team that is supporting PayPal’s journey to reimagine and enhance our Risk and Compliance capabilities across the three lines of defense to enable better decision making, and to support the achievement of PayPal’s business objectives while ensuring obligations are met.

The right candidate is a self-motivated individual with strong skills in risk & compliance, project management, and relationship management. This role requires the ability operate independently at times and manage multiple competing priorities with difficult deadlines. The ideal candidate will have experience in financial services compliance and risk management, including regulatory risk, and banking compliance.

The Risk & Process Mapping – Sr. Analyst will be supporting the Risk and Process Mapping team’s mission to Identify, develop, implement, adopt, and maintain a global strategy and program for documenting and mapping risks and processes that will intrinsically integrate with the Risk & Compliance Program and Measurement framework for risk identification, assessment, response, quality, and treatment on a global scale. The individual will be responsible for managing various risk and process mapping projects within the constraints of scope, quality, time, and cost, to deliver specified requirements. We are looking for a candidate that has a history of consistently delivering high quality and efficient results using risk-aware decision making. The individual will work across organizations internally and externally, across multiple time zones and locations, through all phases of the project lifecycle (i.e., feasibility analysis, requirements, ROI, business plan, design, implementation planning and execution) to ensure requirements and objectives are documented and facilitate accessibility to stakeholders, track input, updates and approvals, and enhance risk and compliance globally at PayPal.

Job Description:

Key Accountabilities:

• Support the delivery of the Risk & Process Mapping team program and roadmap.
• Support the design, documentation and execution of the Risk and Process Mapping program by capturing project requirements, analyzing and defining the underlying deliverables, managing KPIs, coordinating communications and scheduling, assisting with reporting/tracking for identified deadlines, and documenting procedures and policies.
• Provide oversight and assistance with the development and editing of controls, processes, policies and related integration and mapping of data points into the system of record.
• Provide guidance to stakeholders relating to documented controls and risks for critical business processes to mitigate compliance/regulatory/operational risk.
• Coordinate and manage proactive and reactive needs arising from additional oversight and manage corresponding deliverables and deadlines with accuracy and detail.
• Develop reporting and presentations for leadership to support activities performed, risks identified, and status updates for targeted objectives.
• Create and maintain effective, matrixed, cross-organization relationships, collaborating and communicating across business and multiple geographies and time zones.
• Independently communicate with stakeholders across organizations to research and develop a deep understanding of the risk taxonomy and landscape for the area in scope.
• Perform in a fast-paced environment while maintaining focus and showing a propensity to make sound decisions under pressure.
• Perform other duties and provide support for other projects as assigned or requested.

• Project and process management and analysis experience, including consistent delivery of scheduled tasks, as well as demonstrating a nimble and practical approach to ad-hoc requests.
• Strong understanding of risk management including enterprise risk management, operational risk, and regulatory risk.
• Experience with GRC-type systems of record (ServiceNow preferred), ideally combined with an understanding of risk and compliance drivers in a payments business.
• Effective even if faced with ambiguity and able to take practical decisions based on incomplete information and collaborate with leadership to ensure program alignment.
• Display professional judgment, accountability, commitment, integrity, and teamwork.
• Advanced critical thinking, analytical, cross-referencing, and deductive reasoning skills.
• Excellent project management, organizational, communication, presentation, and interpersonal skills.
• Skilled in focusing on quality results, determining prioritization, and clarifying next steps.
• Ability to analyze risks in complex business processes and recommend controls mitigation.
• Flexibility in schedule to accommodate the global program for risk and process mapping.
• Knowledge of risk management framework including control systems and practices, such as risk identification, risk assessment, risk response, risk taxonomy, as well as control and process evaluation, development, and validation.
• Proficiency in project management with intermediate skills in other Microsoft Office product suite (Project, Outlook, Excel, Power Point, One-Note). Familiarity with Service Now is preferred.