You are a strong teammate with a focus on bringing a first class customer service to our  customers, with previous experience delivering on this. You are open-minded, innovative and daring. You have the passion, drive and skills to help us continue driving growth and excellence across Vodafone. As a Retail Advisor, you will be passionate about driving sales and supporting your store and team in achieving a range of critical metrics in both sales and customer experience. You will be guided by the Vodafone values, which are being Customer Obsessed and Ambitious & Competitive. We need you to embrace these from the start!

What the job will entail:

• Achievement of individual sales targets set by the business on a weekly, monthly and quarterly basis
• Ensure all administration associated with the role is completed correctly and within agreed timeframes
• Ensure you consistently deliver a first class experience to all our customers. Keeping updated on new products and services to be able to advise our customers accordingly
• Take ownership of your customer's queries or needs, dealing with them in a positive manner to ensure that all aspects are resolved and/or seen through to completion

The skills that you need:

• We are obsessed with our customers! You must have the ability to take ownership of your customer’s experience and issues to achieve a positive outcome
• Flexibility on working hours due to the opening and closing times of our stores
• You are a strong communicator with the ability to tailor your style depending on the audience
• You are self-motivated, outgoing and energetic
• You enjoy working on your own and as part of your wider team to achieve customer satisfaction and important metrics

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits! There are vast opportunities to progress from a retail advisor to various opportunities across the business, from assistant manager to head office!

Some of the benefits that you will receive along the way are:

• Competitive Commission Structure – Not only will you receive a competitive salary but you will also get the chance to earn additional commission on top of this!
• Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
• Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
• Exclusive Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!

And many more