As a Growth Adviser, you will be the account manager for high-turnover and strategic Polish sellers on eBay and responsible for building long-term relationships with your clients and proactively driving growth. You will build customised business plans to help each seller you support achieve their growth goals on eBay. You'll be the go-to person for all sales growth questions and conduct business reviews to ensure your clients' success.

You will be successful in the position of Growth Adviser if you consistently pursue your goals, enjoy working independently in a very dynamic and constantly evolving environment, and impress our sellers with your partnership and service-oriented communication.

You should have experience and enjoy up-selling and cross-selling various products, features and promotions. It is also essential for this position that you have a detailed understanding of your customers' business and understand their needs. This is the only way you will be able to drive your sales reps' business and increase their sales.

Do you see change as an opportunity, are you a highly motivated sales talent and do you show a strong driven spirit about achieving your goals? Then we are looking for you!

You will:

• To support our business sellers with all eBay-specific inquiries, including logistical issues
• Be available for your customers by phone and e-mail and support them personally
• Build balanced, long-term relationships with the sellers you support
• To continuously analyze the use of our products and the performance of your customers and derive appropriate measures from the findings
• You don't just answer questions, you are responsible for ensuring that our eBay sellers receive an outstanding customer service experience by finding solutions to their challenges
• To have a deep understanding of customer needs and have an eye for improvement potential
• Be pro-active, devising solutions to potential obstacles and discussing them with your customers on an ongoing basis - always keeping the bottom line in mind
• You are a pro at offering our customers products or programs that support them. You actively approach our customers and convince them
• Standard methodology sharing is very important to us! You are used to sharing your knowledge with customers and colleagues

• You are hardworking about eBay and have an interest in e-commerce
• You already have strong experience in customer service & customer relationship management
• You have sales experience in a fast-paced, goal-oriented environment
• You are used to working towards goals in a focused manner
• You have a high level of persuasiveness when selling solutions but also in situations where there are different views and positions
• You have excellent communication and negotiation skills. You have different communication styles to effectively manage and lead conversations, resolve conflicts and thus influence the outcome
• You are a proven problem solver and experienced in providing practical solutions
• You possess a high degree of flexibility, team spirit and independence
• You are proficient in Polish (native speaker level) and English

• Yearly bonus Plan
• Discounted Express Bus City Centre – eBay
• 25 days Holidays
• Educational Assistance
• Healthcare Plan
• Life Assurance
• Pension Plan
• Discounted Canteen
• Free Gym
• Permanent Work From Home option available
• Sabbatical every 5 years…. plus lots more!