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Business Continuity Management ensures that an auditable governance framework, consistent with general regulatory requirements for BCM across the organization is developed, maintained, and adhered to and can respond to unexpected disruptions to normal activities.  

KEY ACCOUNTABILITIES:

• Part of a team of BCM-risk management professionals who work with senior management in all lines of business to coordinate business continuity governance activities.
• Contribute to the development and maintenance of the enterprise-wide business continuity management program including development of tools and instructional guides for both business Continuity planning and event management, development and facilitation of enterprise wide event exercises, relationship management with external vendors, development of corporate policy, standards, and guidelines.
• Contribute to establishing and maintaining program processes and practices which effectively ensure that the enterprise program remains current and incorporates/aligns with industry standards and practices as appropriate, and adequately covers general regulatory requirements.
• Supports and/or leads processes that support BCM governance requirements as part of the enterprise operational risk framework (as assigned).
• In a relationship management capacity, provides guidance and direction to an assigned clientele to ensure their business continuity management processes are in accordance with enterprise-wide business continuity management program and quality standards.
• Ensures appropriate integration of requirements and information obtained from various sources, including external Auditors.
• Participates as independent business continuity professional in support of various other initiatives to achieve the risk management objectives.
• Subject matter expert for business continuity management.
• Participates in external business continuity management organizations and keep abreast of industry best practices and trends.
• Provide 7/24 event management on-call support as required.

• Business Continuity Management practices and protocols, including in-depth knowledge of BCM standards promoted by BCI and DR. and ISO
• A strong understanding of Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.)
• Solid knowledge of IT and Operations Audit methodology.
• Solid understanding of the Operational Risk Management methodology.   
• Strong organizational skills. 
• Exceptional ability to remain calm under stress.  
• Excellent team skills, both as a leader and as a team player. 
• Excellent communication skills, especially related to facilitation, documentation, and reporting.
• Highly developed relationship management, influencing and leadership skills.
• Must participate in ‘on-call’ manager duties (7/24) in support of the BCM Event Management escalation function.