Job Description
The Investor Services Senior Analyst works under the guidance of a Supervisor /Manager. The candidate will be expected to perform to a high standard all tasks detailed below. The Investor Services Senior Analyst provides support to the group as a whole and therefore needs to be flexible and display an ability to adapt to different funds and deadlines.
Responsibilities:
• Processing and confirming subscriptions, redemptions, switches and transfers;
• Processing payments and other transactions;
• Applying the Net Asset Value to investor capital activity for daily / weekly / monthly Funds;
• Reconcile subscription accounts on a daily basis;
• Completing audit requests for investor accounts;
• Responding to investor and client queries via email and phone;
• Assist in the compilation of client Board Reports;
• Act as mentor to Junior Analysts;
• Gain an understanding of incentive fee calculations;
• Adhere to all processing procedures and controls;
• Act as primary contact for both client and investor queries and act as host for client service
calls and monthly board calls;
• Ensure client month-end reporting deliverables are being met;
• Gain an understanding of all funds across the team in order to provide coverage when
required;
• Maintain a good working relationship with external clients as well as with internal
relationship managers and other business units within UBSGFSI;
• Maintaining shareholders registers and acting as transfer agent;
• Communicating with investors;
• Performing all of the investor related services of the Company's investment fund clients;
• Meeting expectations of fund participants, adhering to deadlines;
• Maintaining relationships with investors, investment advisors/managers, banks, brokers and auditors and other fund participants;
• Leaving Certificate and 3rd Level Qualification
• Minimum of 1 years Investor Services experience
• Attention to detail
• Good organizational and administration skills with a high attention to detail
• Strong interpersonal skills
• Strong oral and written communication skills
• Excellent client service skills
• Competitive salary
• Health Insurance
• Excellent Pension scheme
• Travel tax incentives
• Educational Assistance
