This is a Hybrid position within our IT Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility.
In recent years, GM Information Technology has successfully executed the largest IT transformation in the history of the automotive industry, fully insourcing what once was a nearly completely outsourced IT function. Today GM IT is a dynamic and fast paced organization that designs, develops and maintains all IT infrastructure, applications and solutions enabling GM’s global operations. From designing and building the next generation of electric and other vehicles to developing a world-class GM experience for our dealers and customers, GM IT is driving real change in the most iconic automaker on the planet. Our team delivers unique enterprise-wide IT solutions in cutting-edge technologies such as mobility, telematics, mission-critical business systems, supercomputing, cloud, vehicle engineering and real-time computing. We offer challenging positions for passionate professionals looking to advance their careers and be a part of an IT organization focused on innovation, speed and business value.
The Senior Business Analyst accountable for building and maintaining the relationship with the end user (i.e. Business Team/Customer) for small to medium scale projects. They are responsible for eliciting requirements / user stories and representing them to the Enterprise Solutions Delivery and Enterprise Sustain Services teams throughout the systems development cycle. Will lead requirements elicitation and documentation for one or more medium to large projects with increased complexity.
MAJOR DUTIES / RESPONSIBILITIES:
1. Project coordination & execution role for Plan and Define as part of the System Development process
2. Development of business process models, business requirements/user stories (functional and non-functional) and product backlogs
3. Partners with business to ensure comprehensive user acceptance testing/training plans are developed/executed and application is successfully transitioned to production
4. Increased understanding of business issues and data challenges of the business
5. Serves as the requirements liaison between the business community and the IT teams
6. Coordinates with Business on Problem and Incident Management
7. Coordinates project business value/return on investment analysis
8. Supports IT Strategy Development
9. Identifies business strengths and weaknesses and suggests areas of improvement
10. Makes recommendations on what projects should be pursued
11. Perform research on new ideas / initiatives the organization may want to pursue
12. Assists with coordination & representation for Change Requests (CRs)
13. Assists with identifying/selecting the best talent. Responsible for directing and prioritizing work, managing performance and providing guidance / coaching to team members. Manages the culture within their team, holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and creates a winning culture.
14. Performs other related duties as assigned.
KNOWLEDGE:
1. In-depth understanding of business analyst fundamentals
2. In-depth understanding of writing & leading Business Requirements Documents
3. In-depth understanding of Business Process Modeling
4. Knowledge in a functional area or business process domain
5. In-depth understanding of business issues and data challenges of the organization and industry as a whole
6. In-depth understanding of business process and how application(s) they represent support it
7. Demonstrates critical skills such as collaboration, strong written and verbal communication skills and analytical capability
8. Independently facilitates sessions with end users, asking probing questions to elicit business process discussion and capture process flow diagrams
9. Independently facilitates meetings.
CRITICAL SKILLS:
a) In-depth business knowledge
b) Action oriented
c) Raises issues appropriately
d) Presents information for decision-making purposes with little to no direction
e) Increased technical & business insight for planning
f) Strong time management skills
g) Ability to multi-task i.e. leading multiple projects
h) Understand concepts of cloud computing
Requirements:
Bachelor's degree required (technical discipline preferred) or equivalent experience. 7+ years in an applicable business environment.
