Responsibilities

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Advanced experience with business analysis or systems analysis
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

Citi’s Treasury and Trade Solutions (TTS) group is built on the power of our network. Citi Treasury and Trade Solutions (TTS), provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. With a full range of digital and mobile enabled platforms, tools and analytics, TTS continues to lead the way in delivering innovative and tailored solutions to its clients. TTS offers the industry’s most comprehensive suite of treasury and trade solutions including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial card programs, trade finance and services. 

• TTS counts 80% of Global Fortune 500, over 1,100 public sector entities and thousands of financial institutions amongst its diverse client base
• Doing business In 160 countries and jurisdictions, and transacting in over 140 currencies, TTS processes some USD 4.0 trillion of client payments everyday
• Collaborates with clients to deliver next-generation financial solutions using TTS Innovation Labs.

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
• Assist Senior BA, Project and Program managers in drafting project plans, assessing risks and devising mitigation strategies
• Create quality requirement and project artifacts
• Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
• Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
• Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• Relevant years of experience in business analysis or systems analysis
• Working experience in Banking – Liquidity / ZBA/ Cash concentration services or Cash management or corporate treasury functions is highly preferred
• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques to create solid business analysis plan approach
• Proven interpersonal, diplomatic and influencing skills, senior stakeholder management
• Consistently demonstrate clear and concise written and verbal communication
• CSPO or CSM certification is highly desired
• Experience in using Agile tools such as JIRA
• Consistently demonstrate creating quality requirement artifacts such as Use Case documentations, Interface specifications, Functional/ Feature documentations, agile stories, epics, user journeys