We are seeking a highly driven, tech-savvy, and customer obsessed Customer Enablement Specialist to support our growing customer base.
The ideal candidate has a strong background in delivering strategic and technical guidance to customers while creating outstanding customer experiences with small and medium sized businesses to achieve their goals. Candidates must be highly motivated, possess a customer first mentality and be willing to work in a fast-paced, dynamic and growing environment. ActiveCampaign’s Customer Enablement Specialists will conduct product adoption focused strategy sessions for our customers and identify growth opportunities to expand existing accounts.
As a Customer Enablement Specialist at ActiveCampaign, you are part of a Customer Success team that is focused on executing scalable strategies that drive product adoption, increase revenue retention, and create advocates with more than 130,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and proactive guidance from our team to execute their business goals. We pride ourselves on creating impactful experiences for all of our customers and are dedicated to providing personalized experiences to each and every brand.
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. Some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for mediation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.