The Configuration Analyst will work as part of a scrum project team, configuring the software to meet the client’s requirements.
Responsibilities:
· Ensuring that the configuration solution developed meets the client’s requirements.
· Ensuring that the configuration solution developed is in line with Vizor best practices & standards.
· Ensuring that the configuration solution & releases delivered to clients are of the highest quality.
Duties:
· Reviewing the client specifications, querying the content of the specifications & suggesting improvements for implementation.
· Participate in sprint planning to estimate the configuration work required by the project.
· Track the time it takes to perform various configuration tasks to ensure estimates are valid.
· Using Vizor Builder, create the required configuration for the client project.
· Ensure the configuration created is in line with the best standards.
· Create test data to test the configuration tasks developed.
· Test the configuration tasks against the specifications to ensure releases delivered to the client are of high quality.
· Review test cases created by the QA team to ensure correct coverage.
· Analyse/re-produce defects/CRs raised internally or by the client.
· Fix defects/CRs raised internally or by the client.
· Liaising with the client (on some occasions depending on the project)/on-site BAs to ensure clarifications are resolved.
· Fully understand & query the business process in use by the client
· Liaise with developers to ensure technical issues are resolved.
· Participate in sprint reviews/retrospectives to improve processes.
· Recommend configuration solutions based on knowledge of the product.
· Verify solutions to ensure they will function as expected.
· Assist in building a knowledge base of configuration to share across various teams.
· Participate in weekly BA meetings to present/ share knowledge on particular topics.
· Look for ways to streamline processes & suggest improvements.
· Assist BA’s with ad hoc BA tasks such as completing RTMs, DADs.
Competencies:
High quality of work & attention to detail.
Shows concern for quality, accuracy, and completeness of work activities.
Personally seeks to add value to every work assignment.
Notices opportunities to improve quality and takes action to do so.
Expresses concern that things be done right, thoroughly or precisely.
Shows initiative.
Goes beyond expectations in tasks without being asked.
Digs beneath the obvious to get at the facts, even when not asked to do so.
Excellent communication skills.
Exceptional English, both written and verbal communication skills.
Presents oneself clearly and articulately when speaking with an individual or before a group assuring that others fully comprehend the intended message.
Analytical skills.
Seeing the whole picture, considering how one thing is connected to another.
Questioning the reasoning behind things.
Diagnosing problems and asking the right questions to clarify.
Thinking ahead and anticipating what might happen.
Evaluate solutions to a problem.
Apply knowledge and skills from past experiences to new situations.
Experience/Qualifications:
Current ROI work permit visa required.
Important notice:
Please note that by making an application for this position you are agreeing to Vizor Software holding your personal information on file for this, or future vacancies.
Required:
