Business Support Specialist
Our client is one of the most famous names in the IT industry who have for several decades been pioneers in the industries, remaining as one of the world’s top IT companies and employers. With an EMEA Headquarters in Dublin 18 they continuously improve work processes, employee experience and the tools they use to be successful.
Our client is currently conducting all interviews online and are onboarding all new workers remotely.
They require a Business Support Specialist with 3+ years in customer/ business support with a multinational, to join them until the end of March 2022.
This is a customer support role to support customers and partners purchasing and consuming their cloud services in the enterprise agreement channel.
Job Reference: BBBH 20283
What does the Ideal Candidate look like?
· 3+ years in customer/ business support with a multinational
· Experience with ticketing systems
What will a Business Support Specialist do?
· Liaising with global customers to support incidents as they arise,
· Make non-tech choices,
· Programmatic support for an internal computer application
Benefits?
· The company has consistently been voted one of the best large companies to work for in Ireland.
· Great onsite subsidized canteen with top class food.
· On-site parking and close to Luas and bus links.
· Very flexible and grown up working environment.
· A diverse multicultural environment.
· 25 days annual leave (pro-rata) per annum plus paid bank holidays.
