Who we are looking for
Working in the Change Management team, the Business Analyst is responsible for liaising with business teams in order to elicit, analyse, communicate and validate requirements for changes in business processes, policies and information systems. The primary focus will be internal Technology Improvement and Maintenance projects.
Why this role is important to us
The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
- Defining mappings & business rules to achieve compatibility between “as is” and “to be” models
- Following the BA process outlined in the BA Charter
- Analyzing of new system functionality to understand in detail how it can support and will impact business functions.
- Working with business representatives to understand requirements, scope and acceptance criteria
- Interpreting of business needs and translation into application and operational requirements.
- Analyzing and document business processes
- Walkthroughs of requirements with Business and Technology areas
- Obtaining appropriate sign-off
- Reporting of progress to Project Manager
- Escalating of risks and issues to Project Manager
- Developing requirement specifications according to standard templates using natural language
- Working closely with developers and end users to ensure technical compatibility and user satisfaction
- Writing User Manuals, Training Material and Application Support Documents as required.
- Project management of small initiatives may be required from time to time.
- Driving and Challenging Business Units on their assumptions of how they can execute business processes
- Managing of junior BA ‘s - defining career path and goals on the PPR system and ensure all reports follow the BA process.
- Proactively identifying and acting on opportunities to improve current processes to meet the changing requirements of customers, to improve efficiency, or to reduce risk
- Acting as Subject matter expert in systems and processes
Preferred Qualifications:
- Minimum 3 years of business analysis experience in Financial Services is critical to be successful in this function
- Previous experience of implementation of new applications
- End to end experience of project lifecycle
- Business Analysis and requirements gathering skills and knowledge are essential for this role.
- Strong problem solving skills
- Excellent communication, interaction and influencing skills
- A proactive approach to problem solving, taking ownership of issues and having determination to follow things through
- Ability to engage successfully in multiple initiatives simultaneously
- Good understanding of User Acceptance Testing.
- Working knowledge of Transfer Agency and Transfer Agency systems is an advantage
- Business Analysis qualification is desirable
