Who are we looking for:

The Business Analyst is responsible for liaising with business teams in order to elicit, analyse, communicate and validate requirements for changes in business processes, policies and information systems. The primary area of focus will be client dedicated projects.

The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

Key responsibilities of the Business Analyst:

• Defining mappings & business rules to achieve compatibility between “as is” and “to be” models
• Analysis of new system functionality to understand in detail how it can support and will impact business functions.
• Working with business representatives to understand requirements, scope and acceptance criteria
• Interpretation of business needs and translation into application and operational requirements.
• Analyse and document business processes
• Walkthroughs of requirements with Business and Technology areas
• Reporting of progress to Project Manager
• Escalation of risks and issues to Project Manager
• Develop requirement specifications according to standard templates using natural language
• Working closely with developers and end users to ensure technical compatibility and user satisfaction
• Assistance with & execution of User Acceptance Testing as required
• Writing User Manuals, Training Material and Application Support Documents as required.
• Ad-hoc Problem Solving
• Ensure that specialist knowledge is kept current and disseminated as appropriate and be aware of possible future developments and trends.
• Project management of small initiatives may be required from time to time.
• Potential management of BA staff - defining career path and goals on the PPR system and ensure all reports follow the BA process.
• Proactively identify and act on opportunities to improve current processes to meet the changing requirements of customers, to improve efficiency, or to reduce risk
• Act as Subject matter expert in systems and processes
• Initial Analysis of Change Requests
• Provide accurate BA estimates to PMO/PM where requested

Required background and working experience of the Business Analyst:

• Minimum 5 years of business analysis experience in financial services
• Business Analysis and requirements gathering skills and knowledge are essential for this role.
• Ability to fully analyse and evaluate several potential alternatives to a given challenge and present the results to the appropriate stakeholders to enable a decision on the optimal solution
• A proactive approach to problem solving, taking ownership of issues and having determination to follow things through
• Good understanding of User Acceptance Testing
• End to end experience of project lifecycle
• Previous experience of implementation of new applications
• Business Analysis qualification is desirable
• Working knowledge of Transfer Agency and Transfer Agency systems is an advantage.