Who we are looking for:
The Business Analyst is responsible for liaising with business teams in order to elicit, analyses, communicate and validate requirements for changes in business processes, policies and information systems.
Why this role is important to us
The team you will be joining is a part of International Financial Data Services (IFDS). IFDS is a world-leading provider of outsourcing and technology solutions to the financial services industry. With its global headquarters in Toronto, IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. IFDS is present in North America, EMEA and APAC. Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for:
As Business Analysis, Associate 2 you will
Responsibilities:
- Defining mappings & business rules to achieve compatibility between “as is” and “to be” models
- Follow the BA process outlined in the BA Charter
- Analysis of new system functionality to understand in detail how it can support and will impact business functions.
- Working with business representatives to understand requirements, scope, and acceptance criteria
- Interpretation of business needs and translation into application and operational requirements.
- Analyze and document business processes
- Walkthroughs of requirements with Business and Technology areas
- Obtaining appropriate sign-off
- Reporting of progress to Project Manager
- Escalation of risks and issues to Project Manager
- Develop requirement specifications according to standard templates using natural language
- Working closely with developers and end users to ensure technical compatibility and user satisfaction
- Provision of the Application Support Document
- Assistance with & execution of User Acceptance Testing as required
- Writing User Manuals, Training Material and Application Support Documents as required.
- Ad-hoc Problem Solving
- Ensure that specialist knowledge is kept current and disseminated as appropriate and be aware of possible future developments and trends.
- Contribute to the evolution of the BA Charter/Methodology to industry best practice.
- Project management of small initiatives may be required from time to time.
Education & Preferred Qualifications
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED –
- Working knowledge of Transfer Agency and Transfer Agency systems is an advantage.
- Ability to work across and become proficient in multiple systems
- Good organizational skills.
- Strong attention to detail.
- Ability to work to deadlines
- Strong problem-solving skills.
- Excellent communication, interaction and influencing skills.
- Self-motivated, innovative, and analytical.
- Ability to fully analyze and evaluate several potential alternatives to a given challenge and present the results to the appropriate stakeholders to enable a decision on the optimal solution.
- Ability to work well both as an individual and part of a team.
- Excellent verbal and written communication skills.
- Advanced PC skills including MS Office: (Excel, Word, Power Point, Outlook, Visio).
- A proactive approach to problem solving, taking ownership of issues, and having determination to follow things through.
- Good prioritization and time management.
- Ability to clearly define requirements in significant details leaving no room for misinterpretation.
- Ability to engage successfully in multiple initiatives simultaneously.
