The Finance Operations (FinOps) team provides and enhances core business services that are the backbone for Stripe. FinOps uses data and operational excellence to deliver technology solutions, procurement, billing and payroll services, strategic sourcing and supplier relationship management to Stripe.
We’re looking for a Billing Operations Analyst to join our growing team. This individual will help us improve customer experience through accurate and timely workflows and deliver improvements in our integrated financial systems with business partners, financial colleagues and engineers.
You will:
- Build scalable billing and collection processes for complex user agreements and new business operations
- Build scalable and auditable onboarding processes for new and existing users
- Partner with internal systems, deal desk, sales ops, internal audit, go-to-market, engineer, and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements
- Partner with account managers to solve user inquiries related to implementation, billing, and collections
- Perform month-end close process and reconciliations
- Assist with accurate tax billings (sales tax, VAT, etc.)
- Assist with system implementations for billings and collections
- Assist with monthly and quarterly flux analysis of key metrics
- Assist with establishing collections and other accounting policies
- Assist with internal and external audit support
- 5+ years of relevant accounting or operations experience, with a degree in Accounting, Business Administration, or Finance
- The ability to be detail oriented, but can visualize the larger impact of a series of transactions
- Process-oriented with an understanding of both financial and operational controls
- Comfortable working with manual and automated processes
- Excellent communication, negotiation, and interpersonal skills
