Propylon has an exciting opportunity for an experienced Business Analyst to join our innovative, software solutions business dedicated to driving digital transformation in the legal landscape.
The successful candidate will work within our Enterprise Services Group which is responsible for supporting software solutions built on Propylon’s core products for Propylon’s customers worldwide. The role is a client facing role and will involve working directly with a number of Propylon’s clients. Reporting to the Business Analyst Manager, the role of Business Analyst at Propylon is suitable for someone with several years of experience having previously worked as a Business Analyst where the position involved systems analysis, preferably in a client facing role. This role contributes to the specification, design, and implementation of document workflow software solutions in a client environment.
Responsibilities:
- Working closely with the developers and client subject matter experts throughout the course of each project to ensure client requirements are fully understood and successfully delivered in the Propylon’s suite of products
- Participating in workshops with key stakeholders, including internal and external Senior Management, to gather business requirements that enable the creation of user stories and development tasks
- Building an excellent relationship with all stakeholders and own peers. Being the point of contact to ensure blockers and issues are identified and resolved.
- Documenting Functional Specifications and working closely with the Technical Lead and Senior Business Analysts to support the solution design and ensuring successful implementation of customer requirements
- Preparing, documenting and implementing activities for the deployment phase of each assigned project, including client training/demo sessions, user guide documentation and internal knowledge share
- Working with the client and internal project team members to identify and resolve technical issues
- Creating an understanding and expertise of the client businesses to stay up to date with customer needs. Manage expectations through proactive and regular client communications with both formal and informal communication methods
- Actively participating in presentations and demonstrations to both existing and potential clients
- Define, plan and execute manual test scripts
- Identifying and recommending best practices to be used within the team of Business Analysts by bringing experience and learned lessons into the team
Requirements:
- Minimum of 5 years’ experience in a technical Business Analyst role
- Computer Science, IT or Business Administration degree, or equivalent experience
- Strong business analysis skills and understanding of business requirements is a must
- Experience of writing Business Requirements and/or Functional Specification documents
- Experience with the principles of SDLC
- Ability to understand and document complex document-centric workflows and to conceptualize them in IT terms
- Ability to self-start and work in pressured environment with deadlines
- Good technical knowledge and skills
- Experience with software testing
- Excellent written and verbal communication skills
- Proven decision making capabilities
- Be personally well organized, presentable, and manage one’s own time effectively
Nice to Have:
- Client facing experience
- Certified BA qualification
- Experience with Office-style applications e.g. ability to create macros, spreadsheet formulae etc.
- Experience with Visio
- Experience with database reporting tools
- Experience of working with JIRA
- Experience of working in an agile team
