Do what you love. Love what you do.
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
About the Team
Want to help us transform how people work and help define our research and design strategy? Join our Analytics UX team and be part of setting the experience vision for Workday’s Analytics products.
About the Role
What you can expect:
An opportunity to make your mark, working directly with customers
An opportunity to practice (or even create) multiple methods per the research needs you identify
A chance to use design thinking methodologies to generate ideas and align stakeholders with UX practitioners
Leadership who will support you and develop your career growth
A UX research community of practice to collaborate with, and opportunities to help evolve and improve it
Opportunities to be mentored by other experienced practitioners, and mentor researchers early in their own careers
Responsibilities:
Identify key research questions and objectives in partnership with product, design, and development teams
Design and execute research studies using appropriate research methods for the project, timelines, and business needs, using research methods that span from usability to co-creation workshops to ethnography
Analyze data and findings to define actionable insights for both short term and long-term product development
Plan and deliver research programs within budget, timeline and project requirements.
Socialize, collaborate, and present research work and findings to multiple teams and leaders, across the organization
Ability to visualize and present research data simply and clearly to diverse audiences
About You
Requirements:
A minimum of 3 years professional experience conducting research
Bachelors and/or Masters degree in anthropology, sociology, psychology, human-computer interaction (or other related field), or equivalent experience
Knowledge and understanding of evaluative, generative, quantitative and secondary research methods, and proficiency in at least one research methodology
It’s nice if you have:
Demonstrated competency in building stakeholders relationships, including with design, product management, and engineering
Direct experience and understanding of data analysis tools and processes
Direct experience conducting research for B2B/enterprise products
Been an active member of a research community of practice
Have experience creating educational content and/or teaching in your area of expertise
Geekery about the latest technologies and design research methods
A deep familiarity with the product development process
Excellent collaborator, at ease partnering with other researchers, designers, product managers and developers
Excellent verbal and written communication skills
Proven ability to assess and prioritizes research opportunities, creates research roadmaps with occasional guidance, ability to manage expectations with stakeholders
Demonstrated ability to translate stakeholder problems into actionable research questions
Understand how business connects to design, and how to align research strategies with business goals and objectives
Detailed knowledge and understanding of evaluative UX research methods, and some proficiency with generative research methods
Proficiency in qualitative research methods and a strong familiarity with quantitative methods
Solid ability to choose appropriate research methods and demonstrated experience in data analysis and synthesis
Seek guidance and coaching, when needed, to ensure influence over product strategies and/or vision using research insights
Some experience coaching more junior researchers, giving actionable feedback and recommendations on their work
Demonstrated success guiding designers and product managers on research strategies that are aligned with business objectives
Proven success advocating for the value of research to stakeholders and leadership
Demonstrated competency in building stakeholders relationships, including with design, product management, and engineering
Direct experience and understanding of data analysis tools and processes
Direct experience conducting research for B2B/enterprise products
Been an active member of a research community of practice
Have experience creating educational content and/or teaching in your area of expertise
Geekery about the latest technologies and design research methods
A deep familiarity with the product development process
Excellent collaborator, at ease partnering with other researchers, designers, product managers and developers
Excellent verbal and written communication skills
Proven ability to assess and prioritizes research opportunities, creates research roadmaps with occasional guidance, ability to manage expectations with stakeholders
Demonstrated ability to translate stakeholder problems into actionable research questions
Understand how business connects to design, and how to align research strategies with business goals and objectives
Detailed knowledge and understanding of evaluative UX research methods, and some proficiency with generative research methods
Proficiency in qualitative research methods and a strong familiarity with quantitative methods
Solid ability to choose appropriate research methods and demonstrated experience in data analysis and synthesis
Seek guidance and coaching, when needed, to ensure influence over product strategies and/or vision using research insights
Some experience coaching more junior researchers, giving actionable feedback and recommendations on their work
Demonstrated success guiding designers and product managers on research strategies that are aligned with business objectives
Proven success advocating for the value of research to stakeholders and leadership
