DBA - SQL DBA
Technology Consulting | Cloud Engineering
Deloitte has exciting career opportunities for a DBA within our large Technology practice. The successful candidate will join Deloitte as a member of the Cloud Engineering team and will have the opportunity to work in a fast growing and challenging environment with like-minded people who are eminent in their respective technical field.
About this role:
- You will troubleshoot and resolve customer incidents remotely (chat, e-mail or phone)
- Troubleshoot events raised by our next generation monitoring
- Run daily checks and monitor our customer’s infrastructure
- Work on service requests and small projects
Knowledge and skills required:
- Bachelor’s degree in computer science or a related field, or equivalent work experience
- 3+ Microsoft SQL Server experience – focusing in the Database Administration
- Troubleshoot, identify and resolve high priority issues in real time under pressure
- Exceptional communication skills both oral and written
Desired Skills and Experience:
- Strong customer focus and ability to work with a wide range of customer teams, technologies and system models (web services, database, batch, monolithic, event driven, big data, COTS)
- Be well versed in IT first level support, preferably Database Services, cloud solution and related technologies and their interdependencies
- Problem Solving skills and ability to troubleshoot in a complex and technology diverse environment
- Ability to prioritize tasks, high organizational skills, good time management skills
- Flexibility in working with multiple environments and different clients
- Experience in Performance Tuning and system Optimization
- Understanding SSRS, SSIS and SSAS
- Experience in Legacy SQL Servers as well as most recent releases
- Unix, Linux or alternatively windows support experience – as an advantage
- Network support experience (TCP/IP, DNS) – as an advantage
- Experience in ITIL based environments or Knowledge of ITIL / ISO 20000
- Collaborate as part of larger delivery teams which may include project managers, business analysts, architects, developers, and change management professionals
- Capture and communicate technical information clearly and concisely to audiences with a wide level of competencies.
- 1+ years support, troubleshooting and handling service requests in Relational Database Management System
- Experience in High Availability (HA) and Disaster Recovery (DR) in SQL Server
- Understanding of security principles, risk assessment and mitigation
- Product knowledge and understanding of product features including:
- IaaS, PaaS, and SaaS
- Coding experience is an advantage
- MySQL experience is an advantage
- Oracle experience is an advantage
