Job Software Developer/ Engineer/ Architect

Software Engineer - OpenShift Site Reliability Engineering

About the job

The Red Hat Engineering team is looking for a Software Engineer to develop, scale, and operate our OpenShift managed cloud services; OpenShift is Red Hat's enterprise Kubernetes distribution. In this role, you will contribute to running Red Hat OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation. On the Site Reliability (SRE) team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large-scale distributed system design.

Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth. Successful applicants must reside in a country where Red Hat is registered to do business.

What you will do

  • Contribute code to increase the scalability and reliability of the service
  • Contribute software tests and participate in peer review to increase the quality of our codebase
  • Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration
  • Participate in a regular on-call schedule, including occasional paid weekends and holidays
  • Practice sustainable incident response and blameless postmortems
  • Resolve customer issues escalated from the Red Hat Global Support team
  • Work within a small agile team to develop and improve SRE software, support your peers, plan, and self-improve

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterpriseopen source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

In accordance with Red Hat’s policies, U.S. government regulations, and our ongoing commitment to prioritizing the health and safety of our associates, their families, and the community at large, all Red Hat associates and contractors working in the United States must be fully vaccinated against COVID-19 no later than November 29, 2021, or upon the start date should it occur later. Should you require accommodation for medical or religious reasons, Red Hat will engage in an interactive process with you to determine if a reasonable accommodation can be provided in accordance with applicable City, State and/or Federal law.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

What you will bring

  • 3+ years of software engineering experience using object-oriented languages; Golang is a plus
  • 3+ years of experience managing Linux-based systems in a public cloud like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure
  • 3+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus
  • 1+ year(s) of experience delivering hosted cloud services
  • 1+ year(s) of experience with Kubernetes
  • 1+ year(s) of experience with containers on Linux
  • Excellent communications skills in a global team environment
  • Demonstrated ability to quickly and accurately troubleshoot systems issues
  • Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP