Job Software Developer/ Engineer/ Architect

Senior Site Reliability Engineer, Apex Cloud Services

Senior Site Reliability Engineer, Apex Cloud Services


Do you have a passion for being a Cloud Services leader that gets things done? Dell Technologies Services (DTS), a key area of growth for Dell Technologies, is looking for aSeniorSite Reliability Engineer for Dell’s new Apex Cloud Services. 


As a SeniorSite Reliability Engineer, you willworkwithin an SRE team to ensure that Dell’s Apex Cloud Service delivers the service performance, reliability and availability expected by our customers. You will help ensure that your SRE teams are continuously improving the management automation of our Apex Cloud Service, with the objective of enabling industrialized fleet management at scale. You will help refine and deliver requirements for service enhancements with Apex product engineering teams and collaborate with key Apex Cloud Services Product Managers and stakeholders.


You will be in adynamic environment with other motivated, talented individuals who inspire greatness in their teammates. Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals.


We are making huge bets and fast progress to bring Cloud to our customers – wherever they may be! If you want to join the ‘ground-floor’ of a massive transformational effort and feel excited by the opportunity to use technology to define new computing paradigms and business opportunities – this role may be just the right opportunity for you!


In This Job, You Will:

  • Be working in aglobal teamhelping to define, measure, and optimize SLIs, SLOs, and Error budgets for product offerings 

  • Develop software solutions to automate service delivery using technologies such as Bash, Terraform and Ansible

  • Help to create, manage, and utilize CI/CD pipelines to deploy to customer environments

  • Participate in on-call support and work through all aspects of the Incident Management process, including orchestrating Blameless Post-mortems and encourage the practice within the organization

  • Operate in an ever-evolving landscape of product offerings to deliver first-class service to our customers 

  • Work closely withcustomer-facing Support Teamsto help evolve, train, and empower them to better support our customers directly 


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Essential Requirements:

  • B.S. or M.S. in Engineering, Computer Science, technical degree, or equivalent work experience

  • 5+ years ofSoftwareEngineering, Infrastructure Operationsor equivalent experience 

  • Proficiency in one or more Scripting Language(s)andknowledgeofInfrastructure as Code (IaC)in a production environment

  • Incident Management experience coupled with effective communication skills

  • Fundamental understandingofSRE,DevOps,AgileSoftwareDevelopmentpractices

Desirable Requirements: 

  • Containerization experience

  • Experience in deployment and operations of Storage and/or VMWare platform solutions