Job IT Trainer, Tech Writer, Graphics Design etc

Lead UX Designer

Join Guidewire design! 

UX @ Guidewire 

Love solving sticky problems? Excited about crafting innovative solutions for global software? Interested in working on products that touch everyone’s lives? We’re a close-knit and multidisciplinary UX team working to make cloud software at the forefront of the insurance industry. We’re committed to building an inclusive workspace that embraces people with diverse backgrounds, experiences, skills, and talents.  

Our team tackles various domains within Property and Casualty insurance, from building and managing continuous integrations for various cloud products to claims to big data and analytics. We consider design a team sport where, together with our colleagues, we strategically solve business realities and execute innovative and scalable solutions for enterprise and customer-facing applications.  

 

We want to see your awesomeness, so please be sure to share your portfolio with us. 

Your day-to-day:

  • Build bridges between different functions (e.g., product teams, engineering, technical writers, services, etc.) to define and prioritize problems to be solved and requirements
  • Planning and running workshops and design sprints to engage with internal stakeholders and customers
  • Apply service design principles to map out complex processes and journeys involving multiple personas
  • Iterating design - developing design solutions from requirements, incorporating feedback from stakeholders, and applying analytics and user research findings.
  • Crafting and specifying the user interface to production quality
  • Mentoring and supporting junior designers
  • 5+ years of design experience and UX research in enterprise and complex business processes
  • Good knowledge of service design practices
  • Proven experience in planning, executing, and synthesizing research, both qualitative and quantitative
  • Excellent written and verbal communication skills
  • Design portfolio that demonstrates human-centered design process and business success. The portfolio may be online or a shareable PDF
  • Experience with designing for finance, continuous integration products, or Property and Casualty insurance is a plus